Bill Fisk Automotive

We have received complaint #*** on August 7, 2017. Please be aware that Marilyn D*** has not worked for the company for over two years. Rutgers Casualty Insurance Company (“RCIC”) has made several attempts to satisfy the request for refund of premium for policy ***
***, insured *** *** Refunds are sent to the entity that paid the premiums, which in this case was *** *** CoThe first check, #***, was issued June 7, and sent to *** ***, see attached notes. We were informed that the check had not been received so we draft reversed that check and reissued check #*** and mailed to *** *** Cn July 6, 2017, see attached notesWe were then informed that the loan had been satisfied. To release the monies due we require a letter from the mortgage company stating such which we received on July 24, 2017, see attached letter Check #*** was mailed to the insured on July 31, which was cashed on August 3, 2017, see attached We believe this settles the request for refund of premium made by the insured and satisfies the complaint at hand We apologize for the delay and trust this correspondence satisfies your inquiries at this time, however, please let me know if you require additional information regarding this matterThank youBarbara W***Executive Administrator