Once the company actually sends someone out to my residence to review the installation and observe the damaged trim I will determine my next step As of this writing, I haven't had any contact with anyone from the company
The condition of the moldings noted by the customer are not unusual and something we see on a regular basisDue to the long and narrow shape of these molding there is always flex and flexibilityWhen properly installed and adhered, this is never a problemOur professional installation teams
handle and install these moldings on a daily basis without a problemThe customer has either chosen to install themselves or have someone else do this for themWe will contact the customer and send out our field technician to review the installation to review
I did not say this was resolvedPlease carefully re-read my email from yesterday.Thank you
Once the company actually sends someone out to my residence to review the installation and observe the damaged trim I will determine my next step As of this writing, I haven't had any contact with anyone from the company
The condition of the moldings noted by the customer are not unusual and something we see on a regular basisDue to the long and narrow shape of these molding there is always flex and flexibilityWhen properly installed and adhered, this is never a problemOur professional installation teams
handle and install these moldings on a daily basis without a problemThe customer has either chosen to install themselves or have someone else do this for themWe will contact the customer and send out our field technician to review the installation to review
I did not say this was resolved. Please carefully re-read my email from yesterday.Thank you