Bill the Fauceteer

we did get a call to come out to fix an old faucetWe put all the new necessary parts in that are still available to work on a faucet that oldWhen we were done it was working fine and no leaksOutside of what we did there is nothing else that can be doneUnfortunately there is only so much you can do for repairsWe have been in the faucet repair business for over years and have great experience in this fieldAfter that she asked what the options were and again unfortunately the only option left is to replace the faucetThis faucet is behind the wall which does require opening the wall to change it outThere is no other waySo replacing "all" the plumbing is just replacing the valveThere will be wall repair that will have to be done but again there is no other way to do thisOur policy on faucet repairs is we cant warranty repair work on old faucetsWe use our years of experience to do the best we canThere is no way we can say how long a repair will last on old faucet repairs eitherAs far as a refund we still have to perform the work, shut the water off and pull things apart to fixThis I am sure you understand takes time and we still charge for thisJust as an auto mechanic charges to find out what the problem is (diagnostic fees?) before they do any work at allThere for we are not inclined to give a refund for the work we didWe can how ever offer a discount if the customer would like to apply that towards the replacing of the faucet

we did get a call to come out to fix an old faucet. We put all the new necessary parts in that are still available to work on a faucet that old. When we were done it was working fine and no leaks. Outside of what we did there is nothing else that can be done. Unfortunately there is only so much you...

can do for repairs. We have been in the faucet repair business for over 40 years and have great experience in this field. After that she asked what the options were and again unfortunately the only option left is to replace the faucet. This faucet is behind the wall which does require opening the wall to change it out. There is no other way. So replacing "all" the plumbing is just replacing the valve. There will be wall repair that will have to be done but again there is no other way to do this. Our policy on faucet repairs is we cant warranty repair work on old faucets. We use our years of experience to do the best we can. There is no way we can say how long a repair will last on old faucet repairs either. As far as a refund we still have to perform the work, shut the water off and pull things apart to fix. This I am sure you understand takes time and we still charge for this. Just as an auto mechanic charges to find out what the problem is (diagnostic fees?) before they do any work at all. There for we are not inclined to give a refund for the work we did. We can how ever offer a discount if the customer would like to apply that towards the replacing of the faucet.

Thanks to John, owner of Bill the Fauceteer. Because his company has access to old style parts, John fixed our leak (more like a stream) at our shower/tub faucet in our 1905 home. John is do easy going and nice too. We had three other companies tell us our shower/tub leak problem could not be solved without tearing out the wall from the shower head to the faucets.... at a cost of $1000. Thanks to [redacted] also, for directing us to Bill the Fauceteer. When we set the appointment, this company had a can-do attitude from the start, how refreshing. John is our miracle worker. Will only use this company for any future plumbing needs.