Bill & Wag's, Inc.

Hello Bertha, In response to Complaint ID# 12657586: We are under contract with Mr***’s complex to handle all towing and parking enforcementIf Mr*** refers back to his lease agreement with the property it will show that all vehicles parked on this private property must be
maintained and currently registeredHis vehicle was cited with a hour warning that he was not in compliance with current registration, vehicle was dirty and being storedHad Mr*** contacted his management company, they would’ve reached out to Bill & Wag’s and let us know that arrangements were being made to take care of the vehicle and not to tow itAll fees must be paid by Mr*** prior to release of vehicle to him Thank you, *** *** Bill & Wags, IncSBon View AveOntario, CA ###-###-####

I am rejecting this response because: I did reach out to my leasing company, and they contacted Bill and Wags notifying them of situation with my registrationI also did comply with the notice for dirty vehicle by wiping down the vehicle and moving the location the vehicle was parked in

Hello, We have nothing further to add to the consumer’s rejectionWe were not in violation of our contract with the complex and were authorized to tow the vehilce Thank you, *** *** Bill & Wags, IncSBon View AveOntario, CA (909) 923-