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Bill's Towing & Garage Inc

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Bill's Towing & Garage Inc Reviews (1)

Bill’s Towing South Sprague Avenue Tacoma, WA (253) 272-May 17, Revdex.com Claim# *** To Whom it may concern, Ms*** *** came into our office to redeem the Honda Accord, on behalf of Mr*** *** who is the registered ownerWe impounded this
Honda Accord on 5/15/at 1:A.Mas a stolen recovery per the request of the Tacoma Police Department because they could not reach the registered owner at the timeAt the time of impound our drivers are to do a visual inspection of the vehicle to make sure that the vehicle has all wheels and tires and that it does not have extensive damage done to the body of the vehicle that would heed those tires from rolling freelyWe do not do a mechanical inspection on any vehicleAt the time of impoundment our driver tried to start the car to retrieve it out of the space it was in but the vehicle did not startHence the reason he assumed that the vehicle just needed a battery jumpSo when Ms*** questioned if the vehicle was driveable, she was told that the vehicle did appear to be driveable and that it may need a battery jumpShe did not ask to view the vehicle firstShe paid the bill and was taken down to our over flow yard to redeem the vehicleUpon arriving and doing her own inspection of vehicle she found that the vehicle was inoperableShe became irate and started claiming that we had stolen the parts off of her car and that she wanted a refundMs*** contacted our office 05/16/and spoke with our office manager AimeeAimee tried to explain to her our procedures and her options but Ms*** did not want to hear itShe just kept threatening Aimee that she was going to contact the Revdex.com, Attorney General and that she was filing a police report with the Tacoma Police Department that we had stolen the parts off of her carMs***’s mother called and spoke with Aimee on 05/17/again threatening claim’s if the money was not reimbursedAimee again tried to explain to her their options of removing the vehicle off our property (having it towed away), signing over the title or if they left the vehicle here how the registered owner would be responsible for accruing charges under RCW She again threatened that if we did not do what they wanted and reimburse them the money that they would report our company to every department that they could and would have us “kicked off Tacoma Police Department rotation”If you have any further questions please feel free to contact us Aimee *L*** Office Manager

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