Applied for an account online, which no one called me about for up to days When came into open an account, waited an hour while helped all customers behind me Bank proceeded to run debit under cash advance for the initial deposit without permission causing me bank fees Then, hit my account ACH for another initial deposit same week resulting in fees The bank refused to reimburse me for fees accured without authorization Then, when requested bank signed documents refused stating could not do without a bank manager who is confidently never at the bank when I stop by Furthermore, bank tellers talked openly about my account in the lobby with no confidentiality to my bank account in front of other customers
I bought a car from *** *** who financed thru Blue Ridge BankLast summer I called and ask if I could put Payments to the back of the loan I was told this was doneThe middle of February I received a letter that said my loan was charged offI never received any type of letter of phone call to tell me this was going to happenI called the collection department and talked to *** *** she was rude and did not want to help meFinally she said the loan was charged off in October I should have received a registered letter or somethingI kept paying my loan not knowing it was charged offWhere did the other months payment goThey then came and got the car after I called the get the informationI requested a print out of my payment history but never received it I do not think this is the legal was to run a bankVery poor client service
Applied for an account online, which no one called me about for up to days When came into open an account, waited an hour while helped all customers behind me Bank proceeded to run debit under cash advance for the initial deposit without permission causing me bank fees Then, hit my account ACH for another initial deposit same week resulting in fees The bank refused to reimburse me for fees accured without authorization Then, when requested bank signed documents refused stating could not do without a bank manager who is confidently never at the bank when I stop by Furthermore, bank tellers talked openly about my account in the lobby with no confidentiality to my bank account in front of other customers
I bought a car from *** *** who financed thru Blue Ridge BankLast summer I called and ask if I could put Payments to the back of the loan I was told this was doneThe middle of February I received a letter that said my loan was charged offI never received any type of letter of phone call to tell me this was going to happenI called the collection department and talked to *** *** she was rude and did not want to help meFinally she said the loan was charged off in October I should have received a registered letter or somethingI kept paying my loan not knowing it was charged offWhere did the other months payment goThey then came and got the car after I called the get the informationI requested a print out of my payment history but never received it I do not think this is the legal was to run a bankVery poor client service