Bill's 24 Hour Plumbing

I have been a satisfied customer of Bill's for over 20 years. My husband and I know we have found the ideal plumber for several reasons.
1. He tells the truth...if it's something we can fix, he tells us.
2. he arrives when he says he will.
3. he cares about not leaving a mess in our home.
4. he is fast and doesn't waste time.
5. he even came one 4 th of July evening when our sink was overflowing.
6. He detected carbon monoxide in our daughter's home when he was there for a plumbing issue, saving her life and others.
7. He's always ipolite and respectful.
8. Mosy of all, he's knowledgeable and his prices are very reasonable.
We would recommend him to anyone.

Review: I had Bill's Plumbing come out to repair a loose kitchen faucet. The service man spent an hour making the repairs. When he left, the kitchen faucet was tight. It appeared to be fixed. After 4 days of usage, by my tenants of the rental unit, the faucet was again loose. I called Bill's up, and asked him to come look at it. I was told there would be a service charge, and that the problem was not the loose faucet but rather the faucet was cheap and would need to be replaced. I am now out $140.00 for the original service call, and the problem with the kitchen faucet remains.The kitchen faucet is not cheap. It is a Moen, and is only a little over 1 year old.Bill's Plumbing, in my opinion, has no understanding of the words "Customer Service". They also did not care when I told them I would file a complaint with the Revdex.com.Desired Settlement: Would like the return of my $140.00.