Bills Repair, LLC.

We have previously responded to this complaint on ID # [redacted] This was our first response;We had an opportunity to review this customer/patient's complaint and confirmed that the payments that was paid on June ** were indeed for correct account balancesThere was a payment for $**on June [redacted] for [redacted] date of service and $**for [redacted] 's date of service totaling $There was also a payment made for $on for [redacted] 's date of service of I've had the opportunity to speak with the customer/Patient and have apologized for his inconvenience and have confirmed with him that all of the payments that he has made were for valid accounts I've also confirmed with him that he has received the requested itemized bills from our office and have provided him my name and contact information in case he had any additional questions regarding his recent payments The customer / patient was pleased with my contact and has stated that his concerns have been satisfactorily addressed at this time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We have reached out to the consumer on 11/**/and have satisfactorily addressed the concerns that she has stated within the complaint We have also provided the name of our supervisor *** *** and her contact number ###-###-#### in case she has any further questions

We have previously responded to this complaint on ID #[redacted]This was our first response;We had an opportunity to review this customer/patient's complaint and confirmed that the payments that was paid on June ** 2017 were indeed for correct account balances. There was a payment for $**5.79 on...

June [redacted] for [redacted] date of service 04/**/2017 and $**5 for [redacted]'s date of service 5/**/2017 totaling $551.58. There was also a payment made for $647.82 on 6/**/2017 for [redacted]'s date of service  of 03/**/2017.  I've had the opportunity to speak with the customer/Patient and have apologized for his inconvenience and have confirmed with him that all of the payments that he has made were for valid accounts.  I've also confirmed with him that he has received the requested itemized bills from our office and have provided him my name and contact information in case he had any additional questions regarding his recent payments.  The customer / patient was pleased with my contact and has stated that his concerns have been satisfactorily addressed at this time.

At this time, I have been contacted directly by North Shore University Hospital regarding complaint ID [redacted], however my complaint has NOT been resolved because:[redacted] contacted me by email on October * requesting my son's name, date of birth, and hospital where he stayed....

I responded that day with the requested information, but have heard nothing since.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]