Bills Tractor & Equipment Co

Complaint: [redacted]
I am rejecting this response because:  First, I was told of this policy after I bought the part, installed it, & realized it was no good.  When I took it back, I was notified of the policy.  As far as handling it, there is no way to hook this part up wrong.  No battery on saw to short out part, 2 bolts to hold it in place, & one ground wire. They say in response they can not test individual parts - I told them I had the complete saw in the car.  They said it was going to cost $45.00 to test it & if it was bad, I would have to buy another ignition coil.  That is a no brainer, one coil 80 plus dollars, test 45 dollars, another coil 80 plus dollars.  I was told by the service dept. that it was their business to work on saws, so they want people to bring the equipment to them rather than someone else.  Also, one individual said there could be a hole in the piston causing it to heat up & burning up the coil.  I would like to see one of them start a one cylinder engine with a hole in the piston.  This part was installed & it never started the engine.  I have repaired small engines for over 35 years, I do know what I am doing.  I do not expect anything else from them.  I have all ready written it off.  Just want the management to know what I was told. 
Regards,
[redacted]