I have had two vehicles in for repairs for autopac claims with Birchwood Collision Centre on RegentBoth have had repairs not performed correctly the first timeMy car being the first, took two months to get in as they were having issues to begin with in their painting areaOnce returned after repairs, I immediately pointed out things to the office person that were not done correctlyAfter repairs to the repairs, there were scratches from one end of my roof to the otherA third time to paint and fixNow I noticed that they put on the used tire that was to be replaced as it has a gash in the sidewallSo aside from not completing repairs the first time with high standards, this company is risking the safety of my family returning the vehicle in an unsafe manner without proper repairs being completed
I have had two vehicles in for repairs for autopac claims with Birchwood Collision Centre on RegentBoth have had repairs not performed correctly the first timeMy car being the first, took two months to get in as they were having issues to begin with in their painting areaOnce returned after repairs, I immediately pointed out things to the office person that were not done correctlyAfter repairs to the repairs, there were scratches from one end of my roof to the otherA third time to paint and fixNow I noticed that they put on the used tire that was to be replaced as it has a gash in the sidewallSo aside from not completing repairs the first time with high standards, this company is risking the safety of my family returning the vehicle in an unsafe manner without proper repairs being completed