Billy Kimberlin Roofing, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11089857, and find that this resolution is satisfactory to me
Sincerely,
*** ***

This matter has been resolved with the customer directly and there is no remaining balance on the customer accountOn the day of the treatment, the customer copay was miscalculated by the insurance coordinatorWhen this issue was brought to my attention, we investigated further than had been
previously investigated and found the miscalculationIt was a mistake and training has been conducted for all staff to avoid these types of mistakes in the futureI apologize for the inconvenience this matter was to the customer.Sincerely,*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11089857, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern:In response to the complaint for Ms***Patient had came in various' timeOn all occasions, patient needed additional treatment.We are more then happy to write off the balance for the patientAs the office overlooked the additional monies dueThe office
attempted to reach out to patient via mail, phone and email for monthsAll attempts were unsuccessfulI apologize for the inconvenienceIf there is any additional questions, please feel free to contact me Thank you,*** *** *** ***
***

This matter has been resolved with the customer directly and there is no remaining balance on the customer accountOn the day of the treatment, the customer copay was miscalculated by the insurance coordinatorWhen this issue was brought to my attention, we investigated further than had been
previously investigated and found the miscalculationIt was a mistake and training has been conducted for all staff to avoid these types of mistakes in the futureI apologize for the inconvenience this matter was to the customer.Sincerely,*** *** ***

To Whom It May Concern:In response to the complaint for Ms. [redacted]. Patient had came in various' time. On all occasions, patient needed additional treatment.We are more then happy to write off the balance for the patient. As the office overlooked the additional monies due. The office...

attempted to reach out to patient via mail, phone and email for 3 months. All attempts were unsuccessful. I apologize for the inconvenience. If there is any additional questions, please feel free to contact me.  Thank you,[redacted]
[redacted]