Biltmore On the Lake

I moved into the apartment complex in October because I was new to the area and was attracted to the affordable rentOn move in weekend, I found my whole apartment smelled of paint and was in horrible condition (they literally painted over everything hoping to hide how old the unit was including paint in the tubs, sinks, counters, and roaches running in the sink and kitchen etc...)I immediately told the office and they tried moving me to another unit that smelled of smokeThey told me since I had no where to go I could stay the weekend and get out of my lease (since the landlord did not work weekends)Came in Monday morning and was promised I would be let out of my lease but would lose my depositI was okay with this because the apartment was in really bad shape and made all my items smell of smoke and knew I couldn't live in a place like thisHanded over my keys and signed that I moved outEnded up paying over $for staying in a smelly, old and rundown unit for less than a weekI was reassured by the staff that I was done with all paymentsFast forward months later I get a call from Collections saying I owed $on the apartment though I moved out with the place untouchedWent in to talk to the landlord to find out the whole staff was overturned and no one would talk to me at all, even though they had my files showing I moved out, the space was in the same condition and the circumstances of my move outNew staff wouldn't even listenI am all for taking responsibility for my actions, but this place is far beyond description of despicableShady business run by even shadier peopleIf you can avoid, I highly recommend you look elsewhere!

This place is absolutely horrificI've been here since early September 2016, and I have had nothing but problemsFirst off, when we first looked into this place, they told us "The appartment you want is not for show, but will be ready by move inwould you like to see an apartment that will be like yours?" of course, we agreed, saw the apartment and thought it would be a great place to live We were wrong Upon the first month of moving in, our A/C wasn't working and took them weeks to fix it, and didn't even completely fix itTook them months to get me a screen for my apartment windowAsked about what it would cost to break my lease and not only did they say roughly FOR A STUDIO APARTMENTI pay for a room thats barely hospitable to one person, let alone two I've had random drug addicts knock on my door asking for someone then asking if I had drugs to sell themThere's constantly police in the complex This place should be shut down I had a neighbor harrass me because some random lady gave me his dog to watch and didnt come back for 48hrs so I brought it to a shelterLater that night, they knock on my door, start chucking rocks at my window, my door, and myself whenever i'd walk outsideI don't feel safe here even with the amount of police and swat teams that are here almost nightlySomeone's keyed my car, and thrown glass bottles as I walk out to my carI have a neighbor that doesn't watch his little boy so he knocks on my door for hours on endI get hit on nightly by a creepy old manHonestly, if people even look at these reviews, I'd say DO NOT MOVE HEREThey're scam artists and don't care about anything you say or do unless they have your money

This place is absolutely horrific. I've been here since early September 2016, and I have had nothing but problems. First off, when we first looked into this place, they told us "The appartment you want is not for show, but will be ready by move in. would you like to see an apartment that will be like yours?" of course, we agreed, saw the apartment and thought it would be a great place to live.

We were wrong.

Upon the first month of moving in, our A/C wasn't working and took them weeks to fix it, and didn't even completely fix it. Took them 6 months to get me a screen for my apartment window. Asked about what it would cost to break my lease and not only did they say roughly 1300 FOR A STUDIO APARTMENT. I pay 600 for a room thats barely hospitable to one person, let alone two. I've had random drug addicts knock on my door asking for someone then asking if I had drugs to sell them. There's constantly police in the complex.

This place should be shut down.

I had a neighbor harrass me because some random lady gave me his dog to watch and didnt come back for 48hrs so I brought it to a shelter. Later that night, they knock on my door, start chucking rocks at my window, my door, and myself whenever i'd walk outside. I don't feel safe here even with the amount of police and swat teams that are here almost nightly. Someone's keyed my car, and thrown glass bottles as I walk out to my car. I have a neighbor that doesn't watch his little boy so he knocks on my door for hours on end. I get hit on nightly by a creepy old man. Honestly, if people even look at these reviews, I'd say DO NOT MOVE HERE.. They're scam artists and don't care about anything you say or do unless they have your money.

This place is absolutely horrific. I've been here since early September 2016, and I have had nothing but problems. First off, when we first looked into this place, they told us "The appartment you want is not for show, but will be ready by move in. would you like to see an apartment that will be like yours?" of course, we agreed, saw the apartment and thought it would be a great place to live.

We were wrong.

Upon the first month of moving in, our A/C wasn't working and took them weeks to fix it, and didn't even completely fix it. Took them 6 months to get me a screen for my apartment window. Asked about what it would cost to break my lease and not only did they say roughly 1300 FOR A STUDIO APARTMENT. I pay 600 for a room thats barely hospitable to one person, let alone two. I've had random drug addicts knock on my door asking for someone then asking if I had drugs to sell them. There's constantly police in the complex.

This place should be shut down.

I had a neighbor harrass me because some random lady gave me his dog to watch and didnt come back for 48hrs so I brought it to a shelter. Later that night, they knock on my door, start chucking rocks at my window, my door, and myself whenever i'd walk outside. I don't feel safe here even with the amount of police and swat teams that are here almost nightly. Someone's keyed my car, and thrown glass bottles as I walk out to my car. I have a neighbor that doesn't watch his little boy so he knocks on my door for hours on end. I get hit on nightly by a creepy old man. Honestly, if people even look at these reviews, I'd say DO NOT MOVE HERE.. They're scam artists and don't care about anything you say or do unless they have your money.

I moved into the apartment complex in October 2015 because I was new to the area and was attracted to the affordable rent. On move in weekend, I found my whole apartment smelled of paint and was in horrible condition (they literally painted over everything hoping to hide how old the unit was including paint in the tubs, sinks, counters, and roaches running in the sink and kitchen etc...). I immediately told the office and they tried moving me to another unit that smelled of smoke. They told me since I had no where to go I could stay the weekend and get out of my lease (since the landlord did not work weekends). Came in Monday morning and was promised I would be let out of my lease but would lose my deposit. I was okay with this because the apartment was in really bad shape and made all my items smell of smoke and knew I couldn't live in a place like this. Handed over my keys and signed that I moved out. Ended up paying over $700 for staying in a smelly, old and rundown unit for less than a week. I was reassured by the staff that I was done with all payments. Fast forward 3 months later I get a call from Collections saying I owed $3500 on the apartment though I moved out with the place untouched. Went in to talk to the landlord to find out the whole staff was overturned and no one would talk to me at all, even though they had my files showing I moved out, the space was in the same condition and the circumstances of my move out. New staff wouldn't even listen. I am all for taking responsibility for my actions, but this place is far beyond description of despicable. Shady business run by even shadier people. If you can avoid, I highly recommend you look elsewhere!