Binary Academics

Review: This is the email I sent them.1.You are very oversoldwinning a couple thousand dollars now consistently losing. Youve lost more than won despite what was supposed to be a conservative, careful investment strategy/system. I understand the risks but I figure I ended up even after months of activity. All I heard from your people was excuses, blaming and an unwillingness to admit that perhaps your automated trading system stinks and isnt worth 5 cents.2.Your people have been very negligent in training me. They have not followed through with their promises, they havent returned phone calls, they missed appointments, they treated the training almost as a punishment, treated me rudely. There are 4 factors whenever teaching and training occurs: 1. The student; 2. The instructor; 3. The lesson; and 4. The lesson plan. Three of these things are your responsibility and under your control. You failed in all three.3.There were no trades on my account after September **, 2014. I assume about that time you severed your relationship with [redacted] but I was not informed of this until September ** after I had initiated contact. How much longer were you going to let it go like that, nothing going on, until you told me?4.When we first entered our relationship you and I were dealing with [redacted]. Now you have severed your relationship at the place where I have my money and I can no longer use your services. So since the original relationships are severed (Binary Academics, [redacted] and myself) your services are and it seems has been thoroughly useless to me so I want my money back.Desired Settlement: Since they have not delivered on their services/products I want a refund of $5,000.

Consumer

Response:

At this time, I have not been contacted by Binary Academics regarding complaint ID [redacted].Sincerely,[redacted]