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Binding Price Moving Inc.

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Reviews Binding Price Moving Inc.

Binding Price Moving Inc. Reviews (13)

First we would like to apologize for any inconvenience the customer may have experienced during their moveIt is never our intention for our customers to be less than satisfied with our services.Delay at Pickup: There was not a delay at pickup for this moveWe require that customers are available
an entire day for the arrival of the truck as its time of arrival is depending on many elements such as road, weather and mechanical conditions which are beyond our control.Binding Price/Estimates: Binding estimates as clearly indicated in their name, whether based on cubic feet or weight are binding on both the customers and the companySuch estimates if based on weight do not require a weight ticket since they are bindingThe customer had additional items which they did not advise us about for the estimateThe customer was advised that the additional items would result in an increase in the price before the move when we arrived to the origin and saw the additional items.No Time To Read: The customer was sent our terms and conditions via email for them to review at their own convenience before the moveWe include the links for all of our customers to review with a summarized explanation of valuation and recommend customers obtain actual moving insurance through a moving insurance companyNobody would buy a car and not insure it for the mile drive home (waiting until they arrive safely at the destination before considering insuring it)Moving your household goods is the same and we always recommend for customers to be safeAfter all, we are only humanThe customer was sent this pertinent information about the levels of liability (valuation coverage) before they are asked to sign anything or pay anything so they can ask questions and then make informed decisions about their coverage on their move day.Claim for Loss/Damage: The customer is not satisfied with their settlement offer which is determined based upon our legal liabilityMoving claims are analyzed based upon the shipping documents and pictures (evidence provided by the customer)There is not evidence that the items were damaged while in our possession or whether the damage occurred when they were removed from the customer’s storage unit and brought to their home.Settlement offer: While the customer’s resolution to their claim was not as they had hoped, we would like to mention that the customer was given a discount in the amount of $from the price of their moveThe total for the customer’s move was $2,after they received packing materials and packing services, the fuel surcharge was added (as described in the estimate), and storage was addedThe customer only paid $2,The price only increased at all due to some packing services and some additional cubic feet required to accommodate the additional unexpected itemsThe initial price on the original estimate totaled more than the $1,as the customer claims; this is just the fee to transport the items and not the other mandatory fees which are applicable for all moves.Delay at delivery: The customer did not provide us with a delivery address at pickupWhen they did do this we then removed the shipment’s status from storage and tried to incorporate them into a route and schedule them for deliveryMovers must consolidate shipments to make each trip they make with the tractor trailer efficient and worth the tripOnce we are notified to schedule delivery we must then coordinate a route to accommodate others whose items need to be picked up or delivered in that area (general vicinity) as well.We regret the customer found it necessary to file a Revdex.com complaint but we trust that the above explanation enables them to better understand our position in this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Sir/Madam
Since Sept ** till this day Oct [redacted] (for 6.5 weeks) Mr. Herbert S[redacted] have called me more then 45 times, he continuously calling and leaving me a voice mail (some time more then once a day) I clearly indicated Mr Herbert (his contact information below) that I'm not interested in their services, but despite that It didn't prevent from Mr, Herbert to continue calling me and leave me Voice Mail every single day.
This matter has become an harassment! and I will consider legal action if that wont stop.
I'm also going to post a review to Yelp and other social media website !
Please help me to resolve this matter as soon as possible !

They came to pick up my household goods this morning. Came almost 2 hours late and when they quoted me, they forgot to add few items although I had sent them a list and talked on the phone to go over the details one by one. Was going to charge me 20% more and I told them to go take a hike. Yes, they left shortly after. I read some [redacted] reviews and apparently, this is what they do. Give you the lowest quote so people will move with you and then charge you more and more than sometimes, it's doubling the original quote. And to make things worse, this was my fault (according to them) for not reviewing my quote thoroughly to catch if anything was missing although the rep admitted he forgot to add them. [redacted]. Yes, don't talk to him or the office manager Avi. Actually, don't even hire them at the first place.

Worst moving company you could hire ! We were doing a long distance move and were on a schedule. [redacted] from Binding had come to the house and made an inventory of what was to be moved. They arrived 5 hours late on the day of the move. Then they said a lot of the items in the house were not on the inventory to be moved. For example, they had the dining room table on the inventory but not the 6 chairs that go with it. Who has a dining room table and no chairs? Of course [redacted] was not available that day to speak to the inventory he made. They wanted $1400 more to do the move. After 2 hours of negotiating we had to pay $500 more. Now we're 7 hours behind and nothing has been moved !!! When our stuff did arrive at the new house, everything was scratched and/or had gauges in it. They had taken our dining room table apart into so many pieces it could not be put back together properly.

We submitted a claim to them and all they would give us is a little over $200 and my husband had to sign a waiver he wouldn't write a bad review. Why does a credible company need you to sign a waiver like that? In hindsight, we should never have paid them the extra money but they knew it was a long distance move. I guess that's why they call themselves Binding. They know people are in a 'bind' when they have a moving date and movers who claim THEIR inventory doesn't contain half of whats in your house. There were only 3 or 4 pieces of furniture that were not scratched. Worst movers you could possibly use. You'd be better off moving yourself then using this company for your move. Do yourself a favor and find another company for your move.

Review: One of the owners, [redacted], underestimated my move by over 100 boxes. I showed him what was going, and based on his estimate I was unable to get a competitive bid from two other companies. I adjusted the estimate several times working off the original estimate. I complained to the company numerous times. On the day of the move I was offered $1815 off the price only to have it changed to $815 on the paperwork. I feel this was a bait and switch by low balling the estimate by over 100 boxes.Desired Settlement: Refund

Business

Response:

To whom it may concern:

Our long distance moves are typically priced by the volume (measured in cubic feet). When an estimate is prepared, we are committed to honoring the price given in the estimate, so long as there are no substantive changes to the inventory.

On August [redacted], 2013, we sent an estimator, [redacted], to the consumer's property to conduct an on-site visual assessment. This property consisted of a dwelling and a retail establishment. The estimator conducted a thorough survey of the property and took a careful inventory of household goods to be moved. This included making an estimation as to the number of boxes the consumer would be using to pack miscellaneous items. The consumer had not yet packed, so a box count was only an estimate. The estimator returned to the office and prepared an estimate which was delivered to the consumer via email that day. The estimate indicated that there would be a total of 125 boxes.

It is the consumer's responsibility to review the terms of the estimate, particularly the listed inventory, to ensure that it accurately reflects his actual needs and the items to be moved. The visual estimate took place over a month and a half prior to the move. The consumer had subsequently reviewed and made changes to the listed inventory, primarily deletions of furniture items, on two separate occasions. On each of these occasions, we adjusted the pricing accordingly and sent him a new estimate to review. Please let me know if you would like copies of the email correspondence. Eventually, the consumer completed his packing, at which time it would have been apparent that he had far more than the 125 boxes listed on his inventory. The validity of our pricing is contingent on an accurate inventory. Our movers picked up 273 boxes, in addition to the other household items. We had no choice but to adjust our pricing on the day of the move.

The original estimate was based on 1,111 cubic feet of household goods. The excess boxes and other household item accounted for an additional 989 cubic feet (priced at the agreed-upon $3.60/cf), or $3,560.40 above the original estimate. When informed of the price adjustment, [redacted] complained to our office manager. He was given a concession, a discount of $815.00.

At no time was the consumer offered a discount of $1,815.00 and We suspect that the consumer misunderstood the office manager. We apologize for the misunderstanding but feel we have been fair and accommodating with respect to our service and our pricing. We are not prepared, at this point, to offer any further discounts or refunds to the consumer.

Should you have any questions with respect to this issue, please give me a call ###-###-#### or send me an email at [redacted].

Business

Response:

To Whom It may Concern

Complaint #[redacted]

Binding Price moving gave [redacted] a discount of $815.00 on his move day, this was done in good faith.

[redacted] had any more boxes and should have told us prior to his move, just like he had told us 3 times about changes to his furniture list.

We did not in anyway low ball him, we gave him a price based on what he showed us.

Thank You

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I stand by my original complaint that I was low balled. The experts underestimated my price by 100 boxes. Every adjustment that I made was based on the experts original estimate. I removed items of furniture and added over 50 boxes. I just wanted a honest estimate that I could get a competitive price for. Other moving companies refused to give me a price based on Binding Prices estimate, telling me I had a great price and that they wouldn't even attempt to match it.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: After Binding Price Moving lost my bed frame in August I was notified my items had been found and were on a delivery truck to my residence. For over a month now, I have been told that my bed frame was en route by truck or delivered via UPS when indeed it was never sent. When I asked for the shipping/ delivering information to be sent to me via email I was told binding price moving didn't want to have anything sent to me in writing... At that point I was told Binding Price Moving had 90 days to respond to all claims, which is fine, but this information would have been nice to know 6 weeks ago when my claim was responded to as being found and delivered. I have been given the runaround with this company and am tired of the failed follow throughs and empty promises.Desired Settlement: I want my bed frame delivered to me via UPS overnight.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

I have dealt with binding price for awhile now , they moved entire content of my apartment and store it in their premises , done it safely and professionally .. And I continue to deal with their staff now , nothing but great customer service ! I recommend these folks to anyone wanting to move or move and store their furniture !

Review: My belongings were picked up on August **, I was told the latest they would be delivered was two weeks later on Agusust [redacted]. Then they sent the truck but with the wrong stuff. The customer service is horrendous. They had no patience to deal with the problem. They were hard pressed to even acknowledge that there was something wrong that they had to fix. What terribly obnoxious people. I could 't stand to deal with them anymore. I know for one that if I ever move again I certainly will not use them.Desired Settlement: I would like a full apology and recognition from the terrible people that work at the Binding PRICE moving company. I honestly don't think there is anything they can do to put me at ease with them. I certainly will be speaking to everyone I know that is thinking of moving so that they will not use Binding Price.

Business

Response:

First, we would like to apologize for any inconvenience that the customer may have experienced. It is never our intention for our customers to be less than satisfied with ourservices. We would like to start by stating that the customer saying the wrong stuff was brought to his residence is (partially) correct. Dispatch had not scheduled the delivery of this customer’s shipment until the next route. However, somehow we unintentionally provided the driver with one additional name and address for the delivery route (this customer). The driver, having instructions to go to this customer’s address did just that. As he began to unload it was realized that the items did not belong to this customer and they stopped, the driver immediately contacted the office. This customer’s items were still in the same storage as they had been since they were picked up. He was still on the route sheet to be delivered on the next route. So, as explained here, this was not a situation where we loaded up the wrong shipment, but a situation where an additional name was inadvertently incorporated into the delivery route. We tried to explain and apologize for the inconvenience, but the customer was very upset with the fact we did not have his stuff for delivery that day. As for the customer stating they were delivered beyond the delivery timeframe, per our applicable tariff and the governing bill of lading we are allowed up to 21 business days from the customer’s chosen 1st available date to attempt the delivery of the shipment. Although we work very hard to meet our customer’s requested pick-up and delivery dates, sometimes it is not always an option for a variety of reasons which makes the logistics of the moving industry complicated and unpredictable. We have contacted CSI our claims service provider to initiate a claim file for the customer and allow them to file a proper claim as required by law. The customer was sentlogin information on 10/**/15 in order to file a claim online and up to date no claim has been received. The claim login information sent to the customer allows filing a claim for loss, damage, delay, overcharge, and complaint. All the above can and must be compensated through the claims process as required by federal regulations. For further assistance with filing claims the customer may contact CSI directly at ###-###-#### or via email at [redacted]. Please provide Claim ID [redacted] when contacting CSI. We regret that the customer found it necessary to file a Revdex.comcomplaint, but we trust that the above explanation enables them to betterunderstand our position in this matter.

Review: Our move with Binding Price Moving (BPM) was a horrible experience that I would like to put behind me. We moved from NYC to Buffalo NY. My wife and I were expecting a baby and we wanted to put our apartment's contents into storage until we were ready. This was the plan for a month. That plan was made difficult by BPM and its employees.

Our [redacted] ([redacted]) spoke with both my wife and I about the contents of our apartment. We tried to be as accurate as possible and called him back to update him. Initially he was receptive. We were quoted $1420.40 and decided to move forward with BPM. On the day of the move out they were 4 hours late. No problem. I understand people run behind. AFTER the apartment was packed so I had no option - I was presented with a bill for $3600. It was during this rushed time (as the movers were already behind) that I must have signed for the $0.60 coverage. No informed consent. We had many damaged and missing items when we moved in. I told this to the movers and they told me there was nothing to do. I would therefore expect BPM to fulfill their obligations and either replace or find our missing items and replace the damaged items.

Arranging the move into our new apartment from storage was even more distressing. We had our apartment for nearly 3 weeks before they delivered our stuff and that was a near miracle. We called every day for weeks to speak to someone - [redacted] sent us to [redacted], [redacted] sent us to [redacted]. It would have been a joke if our we weren't dependent on them. When we finally managed to peg [redacted] down he tried to have us move on a Sunday when our apartment wouldn't let us move in on a Sunday. Still he tried. Then he tried to have us move at 9pm when we couldn't move in after 6pm. In the end we paid twice our quote and they lost boxes of stuff which amounted to hundreds of dollars for which they offered to compensate us $20, adding insult to injury.Desired Settlement: It is hard for me to think of any other word to describe our experience other than extortion. We the price we paid was double the original quote and then on top of that disaster our possessions were lost with not compensation because we were not given adequate time to review the contract.

Business

Response:

First we would like to apologize for any inconvenience the customer may have experienced during their move. It is never our intention for our customers to be less than satisfied with our services.Delay at Pickup: There was not a delay at pickup for this move. We require that customers are available an entire day for the arrival of the truck as its time of arrival is depending on many elements such as road, weather and mechanical conditions which are beyond our control.Binding Price/Estimates: Binding estimates as clearly indicated in their name, whether based on cubic feet or weight are binding on both the customers and the company. Such estimates if based on weight do not require a weight ticket since they are binding. The customer had additional items which they did not advise us about for the estimate. The customer was advised that the additional items would result in an increase in the price before the move when we arrived to the origin and saw the additional items.No Time To Read: The customer was sent our terms and conditions via email for them to review at their own convenience before the move. We include the links for all of our customers to review with a summarized explanation of valuation and recommend customers obtain actual moving insurance through a moving insurance company. Nobody would buy a car and not insure it for the 150 mile drive home (waiting until they arrive safely at the destination before considering insuring it). Moving your household goods is the same and we always recommend for customers to be safe. After all, we are only human. The customer was sent this pertinent information about the levels of liability (valuation coverage) before they are asked to sign anything or pay anything so they can ask questions and then make informed decisions about their coverage on their move day.Claim for Loss/Damage: The customer is not satisfied with their settlement offer which is determined based upon our legal liability. Moving claims are analyzed based upon the shipping documents and pictures (evidence provided by the customer). There is not evidence that the items were damaged while in our possession or whether the damage occurred when they were removed from the customer’s storage unit and brought to their home.Settlement offer: While the customer’s resolution to their claim was not as they had hoped, we would like to mention that the customer was given a discount in the amount of $225.00 from the price of their move. The total for the customer’s move was $2,652.00 after they received packing materials and packing services, the fuel surcharge was added (as described in the estimate), and storage was added. The customer only paid $2,427.00. The price only increased at all due to some packing services and some additional cubic feet required to accommodate the additional unexpected items. The initial price on the original estimate totaled more than the $1,420.40 as the customer claims; this is just the fee to transport the items and not the other mandatory fees which are applicable for all moves.Delay at delivery: The customer did not provide us with a delivery address at pickup. When they did do this we then removed the shipment’s status from storage and tried to incorporate them into a route and schedule them for delivery. Movers must consolidate shipments to make each trip they make with the tractor trailer efficient and worth the trip. Once we are notified to schedule delivery we must then coordinate a route to accommodate others whose items need to be picked up or delivered in that area (general vicinity) as well.We regret the customer found it necessary to file a Revdex.com complaint but we trust that the above explanation enables them to better understand our position in this matter.

This company does not appear to be legitimate. All the information they provided are inaccurate, they are liars and have very poor customer service. I had contracted them for a move from New York, 10037 to McAllen TX, 78501 for a total cost of $1,623. We had a contract and I signed with a deposit of $100.00. My items from a one bedroom apartment was picked up on April [redacted] 2016. I did not have a specific delivery address so I told the pick-up guys that I would provide one when I get to Texas. The pick-up guys said they needed to put a date so they will write down [redacted] of May, how ever I could call and change when I get to Texas. I arrived in within 2 days of my pick up date. On pick-up, I paid half of my remaining balance in the amount of $761.50.I got to Texas on the [redacted] of April 2016. The rep named Edward Halman was the one whom I was communicating with and signed my contract with (He said my items would be delivered within 5-7days once I called them to bring the stuff. On [redacted] of May 2016, I called Edward to deliver my stuff and at that point he told me to give him some days whiles he finds out the dispatch date. He did not call me back. The next day I called him again and he said he was still unsure and that he will get back to me. I called him a third time and I spoke with the dispatch person I believe his name is Eric. The gentleman named Eric at that point told me that they cannot deliver my items. I called Edward back and he started disrespecting me telling me that he is not responsible for my items and that I have to pay more money if I wanted the items delivered or he will have to refund my money. And when I pay more money as he is requesting, he still cannot guarantee delivery of my items until 21days after the [redacted] of May. I then asked him to bring my stuff to San Antonio and I would meet them and pick up the items. He then told me that their truck was broken down and he wasn't sure when it would be fixed. This communication had been going on for two weeks.
On May [redacted] 2016 I finally found a new company that was willing to get my stuff from Binding price movers and bring them to me in McAllen Tx. I called Binding price to get my stuff and Edwards said he had no idea where my stuff was stored. I became very frustrated at that point and told him that I would report their business to the Revdex.com ( I also send them two emails which they never responded to). Another employing called Herbert spoke with me and said he knew where my items were and gave me an address of [redacted] in Jamaica Queens. We scheduled to have a pick-up on Sunday May [redacted] 2016 between 8-10am. On arrival to the address above, we realized that it was an un-gated, unsecured parking lot. There was no storage facility. There were several trucks (which probably contain other people's items). There was no one to give us access to my items. My new moving company with me on facetime and my cousin waited from 8am till 10:30am and someone finally came after several un-responded phone calls to Binding price movers.
When the individual arrived, my items were still in the same yellow truck that Binding price movers had used to pick up my stuff on April [redacted] 2016. They never unloaded the items. The company promised to keep my items in storage for up to one month free pending my address. But they had no storage facility and they were using the truck in the un-gated, unsecured parking lot as storage.
I am waiting for them to refund my full amount of $861.50 and I will still report them o the Revdex.com

Review: Initially I was asked for a date in which I would like my belongings to be delivered to my new South Carolina home. I gave [redacted] the date of April *, 2015. He then asked me what date would I like my belongings to be picked up at my New York home. The date was March **, 2015. [redacted] informed me that there would be no problem as the time between pick-up & delivery usually runs about 5-7 days, so, my delivery date was fine. He informed me that upon pick-up I would pay the [redacted] half of the bill to the men on the truck, which, at this point in time was $1350.00. I had given him a $100 deposit, leaving the balance owed at $1,250.00. The bill ended up being $1,503.00. This was almost $300 more than we had agreed upon. I had contacted [redacted] numerous times informing him of some changes that were being made; i.e., less boxes but other items, like a fan, desk chair, portable a/c., etc. [redacted] continually assured me the price would not be much different, as he would substitute the extra items in place of the number of boxes that had been reduced. As they were getting ready to leave I gave them each a tip, including the foreman. Only 1 out of the 3 men thanked me and the foreman was NOT the one who thanked me. It was actually the newest worker there. When the foreman informed me of the final price, I asked him to please contact [redacted]. I cannot begin to explain how arrogant the foreman was and the way he was speaking to [redacted] on the phone. He was disrespecting me but being extremely coy about it. He was telling [redacted] how the price should not be reduced. He was acting as if I wasn't even there, speaking so low., etc. I then asked to speak to [redacted]. [redacted] finally agreed & I ended up only paying $200 more than the original price that was agreed upon. Still more than I believe I should have had to pay, but again, powerless.

Now as for my delivery: On April [redacted] when I called to see where my belongings were, [redacted] spoke to me in a tone of voice that was perceived as demeaning, explaining that he had told me that the delivery was going to be 5-10 days from the date of pick-up. I attempted to discuss our original dialogues however, I was powerless over the situation. My belongings did not arrive until April [redacted] & [redacted]. Yes, you read this correctly. Not all of my belongings were given to me on the [redacted] & they had to return two days later to give me my remaining pieces. I cannot begin to tell you how upsetting this entire process was for me. It turns out, that Binding Price Moving Company were NOT the ones who were going to deliver my belongings. I had no idea of this. On April [redacted] I received a phone call. It was from a moving company called "[redacted]". The trucker informed me that they bid on the job that Binding Price Movers had put online. You learn something new every day that's for sure. This information was never disclosed to me by Binding Price Movers prior to my agreeing to any contract. Needless to say, I was giving [redacted] the remainder of the balance which was $703.00 After this whole mess was done, I phoned Binding Price Movers & asked [redacted], what that was all about, how he never thought to inform me of this arrangement, etc., etc. I could not believe my ears as [redacted] denied knowing how this ever happened. We went back & forth for a few minutes & I then told him I wanted to speak to the owner or manager. I told him if I did not receive a call with regards to how they handled their business with me, I would put a complaint in to the Revdex.com. [redacted] stated he would give him the message and would have him call me. I never received a call back from anyone employed by Binding Price Movers. Just the other day, May [redacted] or around there, I did indeed receive a call from [redacted]. I thought to myself, "wow, he is actually calling me back". Well I was mistaken. [redacted] wanted to know how I paid the balance.....was it in cash or what. Annoyed I stated that yes, I paid cash - to the company who delivered my stuff, which was not Binding Price and that I had a receipt stating so. [redacted] - unaffected by my dissatisfied tone of voice, proceeded to let me know that I would be receiving an email with reference to their performance, etc., and asked would I be willing to take the survey. My last words to this man were, "No problem". Upon the receipt of this email, I will be sure to give them what they deserve, a very unsatisfied experience. I am also reporting the other company to Revdex.com as I had notified them as well with regards to my dissatisfaction to only be put off by them as well.Desired Settlement: A refund check in the amount of $500 would be acceptable along with an apology. I would also hope that they do not continue to do business with anyone else in the future, the way they dealt with me.

Business

Response:

Hello [redacted], We sincerely apologize to you for the negative experience that you’ve had with us. It’snever our intention to leave our clients dissatisfied. I can see that you’reupset and we understand your concerns. I want to reassure you that we will dowhatever we can to see to it that we’re able to resolve this matter andhopefully ease your concerns.In regards to additional charges on the pick-up location,you were charged specifically based on the inventory of goods that yourequested we ship. When you’re quoted for a move over the phone, we offer afixed price based on the list of items provided. Your salesperson, [redacted],offered a quote using that as a guideline. On your move date however, there were severaladditional items that you requested we have added to your shipment. As per your contract with us, adding items toyour shipment causes an increase in the overall cost. As a result of this, youwere charged an additional amount to compensate for the additional items. WhileI understand that it’s incredibly inconvenient to switch movers at the lastmoment, we would never demand that you use us and we disclose all additionalcharges prior to loading your shipment. This gives you the opportunity to domake other arrangements, should you be dissatisfied with our rates. In closing, we would like to contact you and offer you somecompensation and also would like to reassure you that steps have been taken toavoid anything of the sort, happing to future clients of ours. We appreciateyour patience and feedback, negative as it may be, it will help us to betterserve our clients.

Review: I relocated from NY to FL in August. The original salesman, [redacted], with whom I signed the original contract made a detailed inventory of items being shipped, as did the actual movers, as did I. We therefore had three identical inventory sheets.

I was present as the truck was unloaded. One item that was not boxed was a $1200.00 adult electric bicycle. The bike that came off the truck was a flimsy piece of trash. When I told the driver he informed me that he saw my bike, labeled with my name when he was loading. He immediately called the warehouse.They told him my bike was still there clearly marked with my name and that it would be sent down the following week on their next truckload to Florida. When the driver returned to NY the bike was missing.

It is now November, [redacted] has not returned one phone call in four months. The owner, [redacted], at first, said he needed to review his security tapes. Then he said he would work something out with me, but after several phone calls he is nowhere to be found. My very pricey vacuum cleaner vanished as well. My enormous chandelier that was originally shipped from Italy was severely damaged. I told [redacted] I would swallow the "lost" vacuum cleaner and the damaged chandelier if he replaced the bicycle. He does not return my calls. Binding Price Moving just does not care.Desired Settlement: Replacement of the same bicycle that Binding Price Moving "lost".

Consumer

Response:

[redacted]

As per our phone conversation, I would like to make known that complaint ID#[redacted] against Binding Price Moving has been resolved.

I wish no further action against them.

Thank you,

[redacted]

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Address: 182-17 69th Avenue, Fresh Meadows, New York, United States, 11365

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