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Binh's Auto Repair

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Binh's Auto Repair Reviews (2)

I am rejecting this response because:I called multiple times and left my number for the manager to call me back regarding my veichle before I took it into [redacted] would never let me talk to the manager and take my information down. No one never returned my car. I called them after the car was taken into [redacted] asking to talk to the manager and [redacted] was really short and rude with me on the phone. She asked what it was regarded . I told her I brought my veichle in January and had my ball Joints replaced. I told her I tried calling them multiple times and no one ever called back. I also stated to her that my car was at [redacted] and they called to tell me the wrong size ball joint was placed and is now costing me around 2,500.00 to fix the damage. [redacted] started yelling and me and hung up.

Work was completed January 26, 2017 on a 2005 Ford Expedition. Binh's Auto Repair replaced the lower ball joints on both sides of the vehicle. The vehicle was test driven by John Nguyen with no problems noticed.The vehicle was taken into "[redacted]" on April 24, 2017 for a wheel alignment. If...

there was a problem with the "Ball Joint", it should have been noticed long before April 24, and should have been brought to the attention of Binh's Auto Repair. The owner of the vehicle never brought the vehicle back to Binh's Auto Repair or reported any problem regarding the bail joint.The lower ball joints were purchased from [redacted] of Stockton, CA. located on West Lane and were not after market or remanufactured parts. The Revdex.com report states that "sleeves" were "welded" on to the ball joints to make them fit. This statements is false. There are no "welders" in the repair shop.Many things can happen to a vehicle over a period of 3 months especially if it is used on a daily basis. The vehicle should have been brought back to Binh's Auto Repair as soon as the owner of the vehicle has noticed a problem regarding the "Ball Joint."

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