BioForce Services, Inc.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. It was my experience that Celtic Property was far more cooperative than [redacted] in this matter and I always found them to be more at fault. It was [redacted] who failed to have someone there when I was there the first time. And at least once when they coordinated with CelticI have confirmed that billing for that address has been discontinued since someone else moved in.  I will never rent another apartment in Kansas City where I have to deal with [redacted]. They are extremely inflexible and uncooperative. 
Regards,
[redacted]

I have helped Mr. [redacted] to get all this straightened out. I even called [redacted] myself to schedule service turn off at the unit when they moved out. They as of today they have not called me.The reason why I need [redacted] to call me is because we do not have an Office at that Property, we manage it from...

the corporate office and I cannot have a Maintenance guy sitting there all day waiting on [redacted] to come.In the past [redacted] has called 30 minutes in advance when they are turning a service on, that is why they have my personal number to have easy access to reach me any time.Also this unit is currently occupied and the service should not be in his name any longer.