I purchase a Biolite from the company and was satisfied with it I then purchased their Sightlites from *** When connecting the Sitelights to the Biolite, the Sitelights shorted out the Biolite and it would not work I contacted the company and was sent a Fedex form to return the Biolite for replacement I returned the Biolite and never heard another word from the company I know they received the product back as the *** tracking shows that They have ignored or emails I sent inquiring about the replacement The products they make may be good but they are a terrible company to get any service from
I purchase a Biolite from the company and was satisfied with it I then purchased their Sightlites from *** When connecting the Sitelights to the Biolite, the Sitelights shorted out the Biolite and it would not work I contacted the company and was sent a Fedex form to return the Biolite for replacement I returned the Biolite and never heard another word from the company I know they received the product back as the *** tracking shows that They have ignored or emails I sent inquiring about the replacement The products they make may be good but they are a terrible company to get any service from
[redacted]At this time, I have not been contacted by BioLite regarding complaint ID [redacted].Sincerely,[redacted]