Bioness

DO not do business with this company. They have been stringing me along for 9 months as I have been trying to get an evaluation for their Bioness L300 system. I have gotten nothing but cancelled appointments, no calls, constant changes and ignored by their support team. They have wasted 9 months of my time, wasted cost for my PT appointments, wasted time by my doctors to prescribe this device and my own personal time attempting to get an evaluation. There is no excuse for their callousness, ignorance, lack of professionalism and lack of caring. It's rot and decay from the VP of sales right down to their sales reps. I do not know how they can stay in business. If they can't sell a device they dont make money. It leads me to wonder if they can stay in business. It's not a company you want to depend upon at all. There's no customer service before, during or after a sale. They just leave you hanging. Please find an alternate company. Bioness does not want your business and neither should you want thir product.

Bioness repeatedly send bill that had been paid, including sending bill to collection agency On 3/29/I paid $as installment payment for Hwireless hand rehabilitation systemBioness sent me a receiptOn 4/30/the balance of the purchase price was paid On 7/16/2015, years later, Bioness sent the first past due notice for $I sent copy of receipt with letter alerting the errorOn 8/6/Bioness sent another notice with added $late feeI sent letter after unable to reach a live person by phone By 10/12/I received collection letter from Northland Group in New JerseyI notified them of the error The latest is another collection letter from Tri-State Adjustment, Incfrom Minnesota

I am a caregiver for a stroke patient, back in Oct 2017 I found a product online the Ness H200 put out by BIONESS in which I did some reading on it and thought this would benefit my client considerably. I contacted the company and they said we can set up an appt and have her fitted, in which we did. She was fitted for the medium device. At this time the price was disclosed, unfortunately she could not afford this costly device in which she was very upset, she thought this could bring back the ability to use her left hand again. I had then contacted just about every therapy place in RI to see if they had this device in their facility. I ran into dead ends. No place in RI had heard of this device, so I proceeded to tell all these therapy facilities how this device would benefit many stroke patients. Recently someone was selling this product on ebay at a considerably cheaper price that my client could afford,and the family so excited to hear the news. I called Bioness company to find ou