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Biorexin

PO Box 6558, Englewood, Colorado, United States, 80155

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Biorexin Reviews (%countItem)

I received 2 bottles of Biorexin in the mail. I have no records, no email confirmation, or an other correspondence that states I ordered these products. I called customer support which was listed on the shipping label. I explained the above scenario. They claimed I had ordered these products in June and my credit card was being charged on a recurrent monthly charge of $90+. I explained multiple times that I had no record of ordering these products. The customer service email exchange between myself and this company along with eventual phone conversations totally ignored the fact that there was NO correspondence between myself nor them regarding having ordered this product at any point. They continued to insist that I had ordered a trial of these pills with the understanding that once the trial ended I would be ***ed monthly at full-purchase price for their product. I informed them that I never received any trial bottles nor any type of correspondence that said I had ordered these pills. This dispute went on for hours either by email or phone. Finally, via recorded phone conversation with their customer support, the gentleman said the trial samples had been delayed(NEVER GOT) and I should have known to have called and cancelled. At this point I'm getting very frustrated. They are claiming I ordered these pills, but no correspondence or sales receipt exist, then they claim I'm responsible for charges b/c the trial expired, a trial for pills I neither ordered or received, then to top off the ignorance, they claim I was responsible for all charges b/c I did not contact them before the expiration of the trial, even though they claimed the trail pill bottles had been delayed. Again, I have had zero correspondence with this company until today. I told them it seemed like a shady way to do business. They they offered me $100. That was progress, but they had charged my card $180+, so still I'm going to be out $80. He asked if I would accept these terms. I said I would, but I would be filing a complaint

Biorexin Response • Aug 05, 2020

Hello ***,

We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.Your trial started when you placed the order on 06/29/2020 and ended on 07/16/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.We have cancelled your account last 08/03/2020 and as a ONE TIME courtesy, we have refunded you back $94.87 last 08/03/2020 without the need to return any of our products.Please allow 7-10 business days depending on your bank's processing time for the credit to reflect back to your account.Please be advised that $94.71 will be refunded through e-check so please check your email *** for the refund and please allow us 7-10 business days for the e-check refund.Rest assured, the account is cancelled and you wont receive any further charges.

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Address: PO Box 6558, Englewood, Colorado, United States, 80155

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biorexin.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Biorexin, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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