Bird Cages 4 Less

*** *** was refunded on November

Hi Revdex.com,We received a complaint from this customerBelow is a copy of her e-mail to usInitially, she wanted to return the cage because of the locking mechanism and poor qualityWe gave her the return infoBut after reading our return policy, she is now claiming damage. In
order for us to review a damage and or defect, we need picturesWe will try to resolve it but without factual evidence we cannot resolve the matter. We have contacted the customer to get this information.***On Tue, Jun 7, at 1:PM, *** *** wrote:Hello, I would like to return this as its bent and chipped in areas and doesn't have appropriate locking mechanisms for my parrotThis is a very poorly constructed cageI also did not receive my cover as orderedVery dissatisfied customerPlease let me know how I can return this and get a refund. *** *** Sent from my iPhone

The consumer stated via phone that the bank did a charge back and she did received a refund. The consumer still would like a shipping label sent to her so can return the cage.