We will honor the price posted on our website of $assuming the customer qualifies for all of the rebates Two are straightforward Ford rebates, one requires financing with Ford Motor Credit Company and one requires a qualifying trade in These rebates and qualifications were and are listed on our website Our people made an error in posting the MSRP of the vehicle and the price is shown in relation to the discounts from MSRP A copy of the window sticker showing the correct MSRP was and is available on our website but apparently it was not accessed which would have shown the discrepancy We have emailed the customer with this information In addition we emailed him the explanation of our mistake and a copy of the window sticker on Friday There was no intent to deceive but simply an error in posting a price that no one noticed Please be aware that we also noted that the current rebates are valid through the end of April and also that the vehicle is available for sale to others until the customer informs us of his intention to purchase it, if that is what he decides
I hope all of the three attachments come through on your system This first labeled R992.html is the description of the vehicle and the available incentives from our website This is what was posted with the exception of having the MSRP corrected to match the window sticker This was what was posted incorrectly The second attachment labeled Window Sticker R992.pdf is the window sticker as it appears on the website with the other information The third attachment is the response we sent to the customer on April in response to his email to us, prior to receiving the original complaint from the Revdex.com I believe they outline what incentives are available and what is required to receive those incentives In the event those will not open, as some of the formats are not listed as the file types I can print them out and mail them to you
We will honor the price posted on our website of $assuming the customer qualifies for all of the rebates Two are straightforward Ford rebates, one requires financing with Ford Motor Credit Company and one requires a qualifying trade in These rebates and qualifications were and are listed on our website Our people made an error in posting the MSRP of the vehicle and the price is shown in relation to the discounts from MSRP A copy of the window sticker showing the correct MSRP was and is available on our website but apparently it was not accessed which would have shown the discrepancy We have emailed the customer with this information In addition we emailed him the explanation of our mistake and a copy of the window sticker on Friday There was no intent to deceive but simply an error in posting a price that no one noticed Please be aware that we also noted that the current rebates are valid through the end of April and also that the vehicle is available for sale to others until the customer informs us of his intention to purchase it, if that is what he decides
I hope all of the three attachments come through on your system This first labeled R992.html is the description of the vehicle and the available incentives from our website This is what was posted with the exception of having the MSRP corrected to match the window sticker This was what was posted incorrectly The second attachment labeled Window Sticker R992.pdf is the window sticker as it appears on the website with the other information The third attachment is the response we sent to the customer on April in response to his email to us, prior to receiving the original complaint from the Revdex.com I believe they outline what incentives are available and what is required to receive those incentives In the event those will not open, as some of the formats are not listed as the file types I can print them out and mail them to you