This company promised to perform repair to car at time of purchaseThe car was taken back the next week but the company is refusing to make repairs 5/6/16, my son Paris went down to look at a car he had found online, I was the cosigner for him on his loan application, my husband [redacted] also went with us to inspect the car & was present speaking with the salesmanwe test drove a Mercedes CLSAMG ***# [redacted] , at Bham BrokersAfter we got back from the test drive we could not close the sunroof, the salesman Mike pulled some pieces from the sunroof & placed in a plastic bag- we have those in the glove compartmentMike told us not to use the sunroof until it was repaired due to the fact of there being broken parts and it took about min - hour of working with the roof for him to get it to closeHe called the consignor & stated the consignor would have the sunroof repairedThe car also was missing a tow piece from the front bumper [redacted] ensured us that if we bro
It was represented to me that the vehicle I purchased had not been wrecked However, two months before it was sold to me, it was wrecked I purchased a used Acura MDX on 4/22/from Birmingham Broker I was given a carfax report showing no previous accidents, and it was represented to me that the car had not been in an accident previously I recently went to sell the car, and upon running the Carfax report, I found that the car had been wrecked approximately two months before it was sold to me I have tried to resolve this matter amicably with the owner of the business, stating that due to the accident the vehicle is worth much less The owner dismissed my claims, stating his business has no responsibility to accurately portray the history of a vehicle
I looked a lot of places to find a specific interior for a Porsche CaymanBB had a beautiful that fit what I had in mindDealing with Michael S [redacted] was a real pleasureEvery time I called (and I called a lot) he answered, "Hi Steve" and was very helpful from the beginning to the endI have never bought a vehicle sight unseen before judging only from service records, car fax, photos and the testimony of the broker/seller, but this experience was delightfulNext time I look for a special car I will look at BB's inventory (and ask for Mike) A VERY satisfied customer, SteveO
I just purchased a car from Birmingham Broker, and I must say that the service was GREAT and the car is immaculate!!!! Shane is excellent!!! He answered all of my questions, was very honest with me, and was EXTREMELY HELPFULI have never felt so good about a car purchase beforeIt was a "no stress" transaction from Shane to PatrickEveryone was friendlyI did not feel cheated or slighted at allIt was a great feeling! It is no question that my next car purchase will be with Birmingham Broker
Purchased a BMW from Birmingham Broker (BB)that continuously need repairing The warranty that BB sold me has not covered any repairs
My husband and I purchased a BMW 750Li in May We told our salesman (***) that we wanted to make monthly payments for my warranty We were told that the purchased warranty was the best warranty available via BB and it is compatible for potential repairs for a BMW There were issues with the vehicle such as leaking sunroof, poor quality factor radio, and a faulty electrical system that was not discovered until a few months after purchasingThe lead salesmen, ** did attempt to repair the sunroofA few months later, we discovered that the sunroof was not repairedOther major repairs were oil leaks, crank shaft, thruster rod bushes, leaking coolant reservoir, unable to close the driver door and other costly minor repairs We have only had the vehicle for yearsAfter my husband and I decided not to pay another dime towards the ASC warra
Are you kidding me? Simply said, this was the easiest car buy I have ever madeThe team at Birmingham Broker made the car buying experience an extreme pleasureThey had the car I wanted ready to go; made me a fair offer on my trade-in; cleaned out my traand transferred my trailer hitch and tag; closed the saleTotal process took maybe minutes and I was out...incredible! They had a whole team of guys helping make the transition smooth and seamlessNever once did I feel pressured to do anything and I was treated with the utmost respect throughout the whole processDo yourself a favor and buy from these guys!
This company promised to perform repair to car at time of purchaseThe car was taken back the next week but the company is refusing to make repairs
5/6/16, my son Paris went down to look at a car he had found online, I was the cosigner for him on his loan application, my husband *** also went with us to inspect the car & was present speaking with the salesmanwe test drove a Mercedes CLSAMG ***#***, at Bham BrokersAfter we got back from the test drive we could not close the sunroof, the salesman Mike pulled some pieces from the sunroof & placed in a plastic bag- we have those in the glove compartmentMike told us not to use the sunroof until it was repaired due to the fact of there being broken parts and it took about min - hour of working with the roof for him to get it to closeHe called the consignor & stated the consignor would have the sunroof repairedThe car also was missing a tow piece from the front bumper*** ensured us that if we bro
I just purchased a car from Birmingham Broker, and I must say that the service was GREAT and the car is immaculate!!!! Shane is excellent!!! He answered all of my questions, was very honest with me, and was EXTREMELY HELPFULI have never felt so good about a car purchase beforeIt was a "no stress" transaction from Shane to PatrickEveryone was friendlyI did not feel cheated or slighted at allIt was a great feeling!
It is no question that my next car purchase will be with Birmingham Broker
I would like to say that even though I have not yet purchased a car from Birmingham Brokers, I have been exceptionally pleased with the high level of professionalism and honesty from my sales contact (Christian S***) at Birmingham BrokersThis young5man is truly an awesome salesman who conducts his business in a very profesional and totally honest approachHe never fails to give clear and direct answers to any questions about any car on their lotI like him because he never tries to do a sales spin of unverifiable information in order to make a saleIt is my opinion that Christian S*** would always treat any of his customers with the highest respect and total honesty
It was represented to me that the vehicle I purchased had not been wrecked However, two months before it was sold to me, it was wrecked
I purchased a used Acura MDX on 4/22/from Birmingham Broker I was given a carfax report showing no previous accidents, and it was represented to me that the car had not been in an accident previously I recently went to sell the car, and upon running the Carfax report, I found that the car had been wrecked approximately two months before it was sold to me I have tried to resolve this matter amicably with the owner of the business, stating that due to the accident the vehicle is worth much less The owner dismissed my claims, stating his business has no responsibility to accurately portray the history of a vehicle
I looked a lot of places to find a specific interior for a Porsche CaymanBB had a beautiful that fit what I had in mindDealing with Michael S*** was a real pleasureEvery time I called (and I called a lot) he answered, "Hi Steve" and was very helpful from the beginning to the endI have never bought a vehicle sight unseen before judging only from service records, car fax, photos and the testimony of the broker/seller, but this experience was delightfulNext time I look for a special car I will look at BB's inventory (and ask for Mike)
A VERY satisfied customer,
SteveO
Birmingham Broker was great to deal with when it came to purchasing my Z This car is my dream car and I feel that I found the "right one" I was searching for about two weeks before finding this particular vehicle on USAA's car buying service website I worked with Shane M*** throughout the entire purchase, and let me tell you it was a great experience From the first phone call to the test drive to the signing of the documentation, everything was absolutely perfect I highly recommend utilizing Shane's professional service when purchasing a very nice used car
Said Company sold a vehicle that has mechanical repair, electrical repair and safety recall issues
*March purchased the vehicle for $ 10,500:
Check engine light on
Left vehicle over night for repair
*March picked the vehicle up:
AC wasn't working properly( rear remained on full blast, front didn't blow at all)
Check engine light on
Check engine oil level light came on
Check left rear light came on
Texted and called *** immediately and he said to bring the vehicle back on the morning of March 30th
*March 30th brought the vehicle back to Birmingham Brokers(*** Garage), left the vehicle with *** We spoke to the mechanic and was told that the vehicle would be repaired
*April picked up the vehicle:
Picked up the vehicle and was told repairs above were complete
Within hour the following occurred:
Front passenger window was lowered and would not raise
Unable to exit the front passenger door
Passenger side mirror making a cl
This company promised to perform repair to car at time of purchaseThe car was taken back the next week but the company is refusing to make repairs 5/6/16, my son Paris went down to look at a car he had found online, I was the cosigner for him on his loan application, my husband [redacted] also went with us to inspect the car & was present speaking with the salesmanwe test drove a Mercedes CLSAMG ***# [redacted] , at Bham BrokersAfter we got back from the test drive we could not close the sunroof, the salesman Mike pulled some pieces from the sunroof & placed in a plastic bag- we have those in the glove compartmentMike told us not to use the sunroof until it was repaired due to the fact of there being broken parts and it took about min - hour of working with the roof for him to get it to closeHe called the consignor & stated the consignor would have the sunroof repairedThe car also was missing a tow piece from the front bumper [redacted] ensured us that if we bro
It was represented to me that the vehicle I purchased had not been wrecked However, two months before it was sold to me, it was wrecked I purchased a used Acura MDX on 4/22/from Birmingham Broker I was given a carfax report showing no previous accidents, and it was represented to me that the car had not been in an accident previously I recently went to sell the car, and upon running the Carfax report, I found that the car had been wrecked approximately two months before it was sold to me I have tried to resolve this matter amicably with the owner of the business, stating that due to the accident the vehicle is worth much less The owner dismissed my claims, stating his business has no responsibility to accurately portray the history of a vehicle
I looked a lot of places to find a specific interior for a Porsche CaymanBB had a beautiful that fit what I had in mindDealing with Michael S [redacted] was a real pleasureEvery time I called (and I called a lot) he answered, "Hi Steve" and was very helpful from the beginning to the endI have never bought a vehicle sight unseen before judging only from service records, car fax, photos and the testimony of the broker/seller, but this experience was delightfulNext time I look for a special car I will look at BB's inventory (and ask for Mike) A VERY satisfied customer, SteveO
I just purchased a car from Birmingham Broker, and I must say that the service was GREAT and the car is immaculate!!!! Shane is excellent!!! He answered all of my questions, was very honest with me, and was EXTREMELY HELPFULI have never felt so good about a car purchase beforeIt was a "no stress" transaction from Shane to PatrickEveryone was friendlyI did not feel cheated or slighted at allIt was a great feeling! It is no question that my next car purchase will be with Birmingham Broker
Purchased a BMW from Birmingham Broker (BB)that continuously need repairing The warranty that BB sold me has not covered any repairs
My husband and I purchased a BMW 750Li in May We told our salesman (***) that we wanted to make monthly payments for my warranty We were told that the purchased warranty was the best warranty available via BB and it is compatible for potential repairs for a BMW There were issues with the vehicle such as leaking sunroof, poor quality factor radio, and a faulty electrical system that was not discovered until a few months after purchasingThe lead salesmen, ** did attempt to repair the sunroofA few months later, we discovered that the sunroof was not repairedOther major repairs were oil leaks, crank shaft, thruster rod bushes, leaking coolant reservoir, unable to close the driver door and other costly minor repairs We have only had the vehicle for yearsAfter my husband and I decided not to pay another dime towards the ASC warra
Are you kidding me? Simply said, this was the easiest car buy I have ever madeThe team at Birmingham Broker made the car buying experience an extreme pleasureThey had the car I wanted ready to go; made me a fair offer on my trade-in; cleaned out my traand transferred my trailer hitch and tag; closed the saleTotal process took maybe minutes and I was out...incredible! They had a whole team of guys helping make the transition smooth and seamlessNever once did I feel pressured to do anything and I was treated with the utmost respect throughout the whole processDo yourself a favor and buy from these guys!
This company promised to perform repair to car at time of purchaseThe car was taken back the next week but the company is refusing to make repairs
5/6/16, my son Paris went down to look at a car he had found online, I was the cosigner for him on his loan application, my husband *** also went with us to inspect the car & was present speaking with the salesmanwe test drove a Mercedes CLSAMG ***#***, at Bham BrokersAfter we got back from the test drive we could not close the sunroof, the salesman Mike pulled some pieces from the sunroof & placed in a plastic bag- we have those in the glove compartmentMike told us not to use the sunroof until it was repaired due to the fact of there being broken parts and it took about min - hour of working with the roof for him to get it to closeHe called the consignor & stated the consignor would have the sunroof repairedThe car also was missing a tow piece from the front bumper*** ensured us that if we bro
I just purchased a car from Birmingham Broker, and I must say that the service was GREAT and the car is immaculate!!!! Shane is excellent!!! He answered all of my questions, was very honest with me, and was EXTREMELY HELPFULI have never felt so good about a car purchase beforeIt was a "no stress" transaction from Shane to PatrickEveryone was friendlyI did not feel cheated or slighted at allIt was a great feeling!
It is no question that my next car purchase will be with Birmingham Broker
I would like to say that even though I have not yet purchased a car from Birmingham Brokers, I have been exceptionally pleased with the high level of professionalism and honesty from my sales contact (Christian S***) at Birmingham BrokersThis young5man is truly an awesome salesman who conducts his business in a very profesional and totally honest approachHe never fails to give clear and direct answers to any questions about any car on their lotI like him because he never tries to do a sales spin of unverifiable information in order to make a saleIt is my opinion that Christian S*** would always treat any of his customers with the highest respect and total honesty
It was represented to me that the vehicle I purchased had not been wrecked However, two months before it was sold to me, it was wrecked
I purchased a used Acura MDX on 4/22/from Birmingham Broker I was given a carfax report showing no previous accidents, and it was represented to me that the car had not been in an accident previously I recently went to sell the car, and upon running the Carfax report, I found that the car had been wrecked approximately two months before it was sold to me I have tried to resolve this matter amicably with the owner of the business, stating that due to the accident the vehicle is worth much less The owner dismissed my claims, stating his business has no responsibility to accurately portray the history of a vehicle
I looked a lot of places to find a specific interior for a Porsche CaymanBB had a beautiful that fit what I had in mindDealing with Michael S*** was a real pleasureEvery time I called (and I called a lot) he answered, "Hi Steve" and was very helpful from the beginning to the endI have never bought a vehicle sight unseen before judging only from service records, car fax, photos and the testimony of the broker/seller, but this experience was delightfulNext time I look for a special car I will look at BB's inventory (and ask for Mike)
A VERY satisfied customer,
SteveO
Birmingham Broker was great to deal with when it came to purchasing my Z This car is my dream car and I feel that I found the "right one" I was searching for about two weeks before finding this particular vehicle on USAA's car buying service website I worked with Shane M*** throughout the entire purchase, and let me tell you it was a great experience From the first phone call to the test drive to the signing of the documentation, everything was absolutely perfect I highly recommend utilizing Shane's professional service when purchasing a very nice used car
Said Company sold a vehicle that has mechanical repair, electrical repair and safety recall issues
*March purchased the vehicle for $ 10,500:
Check engine light on
Left vehicle over night for repair
*March picked the vehicle up:
AC wasn't working properly( rear remained on full blast, front didn't blow at all)
Check engine light on
Check engine oil level light came on
Check left rear light came on
Texted and called *** immediately and he said to bring the vehicle back on the morning of March 30th
*March 30th brought the vehicle back to Birmingham Brokers(*** Garage), left the vehicle with *** We spoke to the mechanic and was told that the vehicle would be repaired
*April picked up the vehicle:
Picked up the vehicle and was told repairs above were complete
Within hour the following occurred:
Front passenger window was lowered and would not raise
Unable to exit the front passenger door
Passenger side mirror making a cl