Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not brought my car back to the dealer because I DO NOT have time to go down there with my work schedule! I work M-F 8-4:and Friday-Saturday pm-7:am, sometimes longer! Also, I would not bring it back to your company since since you treat them poorly via phone! Noted I will keep filing with the Revdex.com if nothing is doneYes, I feel this is YOUR responsibility because in the CPO warranty it states "OF COURSE, WE PAY SPECIALATTENTION TO KEY VOLVOSAFETY FEATURES SUCH AS:• BRAKES.• AIR BAGS AND SEAT-BELTS.• GLASS AND MIRRORS.• EXTERIOR LIGHTS.• TIRES AND WHEELS.Obviously, you DON'T I know for a fact you never did the inspection when my car left the lot except for when I pointed the dent out on the back passenger side!Yes, this is a safety ISSUEAlloy wheels can crack at any point especially when driving them with previous damage doneThat being said, I know for a FACT I DID NOT DO THIS DAMAGEI HAVE HAD CERTIFIED MECHANICS TELL ME I WOULD HAVE HAD TO HIT A HUGE POT HOLE FOR THIS TO HAPPENAND DON'T EVEN STATE I LIVE IN UPSTATE NYTHE MONTHS I'VE HAD MY CAR ARE NOT THE WORST, THE WORST DURING THE WINTER WHEN THE PLOWS ARE CONSTANTLY GOING AND RUINING THE ROADSI KNOW THAT ALSO I COULD NOT HAVE DONE IT BECAUSE MY JOB IS ONLY MINUTES FROM MY HOME AND I DON'T GO ANYWHERE DURING MY WORK WEEK! THE FURTHEST I GO MAY BE MINUTES AWAY, BUT EVEN THEN I KEEP MY EYES OUT FOR ANY ROAD DAMAGE AND AVOID THEM!!! When I do have the financial needs to get new wheels I will take pictures and file again, also during that time if my car does get in to an accident due to a wheel cracking, this will be on VOLVO AND HUDSON VALLEY VOLVO'S HANDS! THIS IS RIDICULOUS THAT I HAVE HAD MY CAR MONTHS THIS DAY AND HAVE BROUGHT IT TO THE LOCAL DEALER TIMES, BUT SOON TO BE MORE, I CURRENTLY HAVE ANOTHER APPOINTMENT SCHEDULEDI FEEL SO BAD FOR THIS DEALERSHIP, I WISH I WAS ABLE TO BUY FROM THEM, BUT BECAUSE I GOT A BETTER DEAL FROM A DOWN STATE DEALER I FIGURED I WOULD TAKE IT, AND BEING CPO CERTIFIED THAT REALLY SPARKED MY INTERESTSo thank you[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Yours Truly, [redacted]
Revdex.com:
what the Volvo company fixed was not the cause of what was draining my batteryThough It could have been eventually fixed it was not detrimentalConsidering I would have to have eventually fix itI am going to give them this oneI will go somewhere else (to where I got
my 2nd opinion) and get the problem fixedI am not happy with the end result but have learned a lesson from it.*** ***
Customer requested $oil change special and he also wanted to use his $off coupon, The coupon for $dollar clearly states cannot be combined with any other offer..Customer’s desired settlement is to remove name off mailing list..I will contact the company that sends our
offer’s and request them to remove his name Sorry for any inconvenience this may have caused Sincerely Dan D*** Manager Hudson Valley Volvo
The business has responded Please see below:I just received another letter regarding this complaint, the $oil change special is posted on our web site..The price for the oil change is normally $39.95..As the customer requested in the first letter I did remove him from the mailing list.. Thank you *** ***
The Business States:The Client states he bought a pre-owned Volvo that had some prior dentsThe consumer new that the dents were present when the purchase was madeHe then noticed a shaking noise a week laterThis was fixed under warranty with no cost to the consumerHe has a factory warranty
until then an extended warranty until The dealership sold the car to the consumer in good faithThe consumer knew the dents were in the carHe received a great price and did not have to pay out of pocket for any expenses.Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I WILL KEEP REJECTINGI SHOULDN'T OF SIGNED THE PAPERS UNTIL THEY TOOK THIS DENT OUTI WOULD NOT RECOMMEND BUYING A CAR FROM THEM UNLESS ITS NEWBUT EVEN THEN I'M SURE THEY WONT INSPECT IT FULLYI HAVE PROOF SHOWING THAT THEY DID NOT INSPECT THE CAR LIKE THEY ARE TRAINED TO DO!!!! AGAIN, I WANT THIS DENT REMOVED!!
THANKS!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Please see the business response It appears that this is the third complaint you filed for the same used car bought in June As a result, we have to closed your case as Invalid.You did request the name of an attorney We recommend that you contact the Legal Aid Society in
your town
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Just for the record There was never a $ special offered to me MrD*** told me that the oil change was $
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not brought my car back to the dealer because I DO NOT have time to go down there with my work schedule! I work M-F 8-4:and Friday-Saturday pm-7:am, sometimes longer! Also, I would not bring it back to your company since since you treat them poorly via phone! Noted I will keep filing with the Revdex.com if nothing is doneYes, I feel this is YOUR responsibility because in the CPO warranty it states "OF COURSE, WE PAY SPECIALATTENTION TO KEY VOLVOSAFETY FEATURES SUCH AS:• BRAKES.• AIR BAGS AND SEAT-BELTS.• GLASS AND MIRRORS.• EXTERIOR LIGHTS.• TIRES AND WHEELS.Obviously, you DON'T I know for a fact you never did the inspection when my car left the lot except for when I pointed the dent out on the back passenger side!Yes, this is a safety ISSUEAlloy wheels can crack at any point especially when driving them with previous damage doneThat being said, I know for a FACT I DID NOT DO THIS DAMAGEI HAVE HAD 3 CERTIFIED MECHANICS TELL ME I WOULD HAVE HAD TO HIT A HUGE POT HOLE FOR THIS TO HAPPENAND DON'T EVEN STATE I LIVE IN UPSTATE NYTHE MONTHS I'VE HAD MY CAR ARE NOT THE WORST, THE WORST DURING THE WINTER WHEN THE PLOWS ARE CONSTANTLY GOING AND RUINING THE ROADSI KNOW THAT ALSO I COULD NOT HAVE DONE IT BECAUSE MY JOB IS ONLY MINUTES FROM MY HOME AND I DON'T GO ANYWHERE DURING MY WORK WEEK! THE FURTHEST I GO MAY BE MINUTES AWAY, BUT EVEN THEN I KEEP MY EYES OUT FOR ANY ROAD DAMAGE AND AVOID THEM!!! When I do have the financial needs to get new wheels I will take pictures and file again, also during that time if my car does get in to an accident due to a wheel cracking, this will be on VOLVO AND HUDSON VALLEY VOLVO'S HANDS! THIS IS RIDICULOUS THAT I HAVE HAD MY CAR MONTHS THIS DAY AND HAVE BROUGHT IT TO THE LOCAL DEALER TIMES, BUT SOON TO BE MORE, I CURRENTLY HAVE ANOTHER APPOINTMENT SCHEDULEDI FEEL SO BAD FOR THIS DEALERSHIP, I WISH I WAS ABLE TO BUY FROM THEM, BUT BECAUSE I GOT A BETTER DEAL FROM A DOWN STATE DEALER I FIGURED I WOULD TAKE IT, AND BEING CPO CERTIFIED THAT REALLY SPARKED MY INTEREST. So thank you.***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Yours Truly,
*** ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not brought my car back to the dealer because I DO NOT have time to go down there with my work schedule! I work M-F 8-4:and Friday-Saturday pm-7:am, sometimes longer! Also, I would not bring it back to your company since since you treat them poorly via phone! Noted I will keep filing with the Revdex.com if nothing is doneYes, I feel this is YOUR responsibility because in the CPO warranty it states "OF COURSE, WE PAY SPECIALATTENTION TO KEY VOLVOSAFETY FEATURES SUCH AS:• BRAKES.• AIR BAGS AND SEAT-BELTS.• GLASS AND MIRRORS.• EXTERIOR LIGHTS.• TIRES AND WHEELS.Obviously, you DON'T I know for a fact you never did the inspection when my car left the lot except for when I pointed the dent out on the back passenger side!Yes, this is a safety ISSUEAlloy wheels can crack at any point especially when driving them with previous damage doneThat being said, I know for a FACT I DID NOT DO THIS DAMAGEI HAVE HAD CERTIFIED MECHANICS TELL ME I WOULD HAVE HAD TO HIT A HUGE POT HOLE FOR THIS TO HAPPENAND DON'T EVEN STATE I LIVE IN UPSTATE NYTHE MONTHS I'VE HAD MY CAR ARE NOT THE WORST, THE WORST DURING THE WINTER WHEN THE PLOWS ARE CONSTANTLY GOING AND RUINING THE ROADSI KNOW THAT ALSO I COULD NOT HAVE DONE IT BECAUSE MY JOB IS ONLY MINUTES FROM MY HOME AND I DON'T GO ANYWHERE DURING MY WORK WEEK! THE FURTHEST I GO MAY BE MINUTES AWAY, BUT EVEN THEN I KEEP MY EYES OUT FOR ANY ROAD DAMAGE AND AVOID THEM!!! When I do have the financial needs to get new wheels I will take pictures and file again, also during that time if my car does get in to an accident due to a wheel cracking, this will be on VOLVO AND HUDSON VALLEY VOLVO'S HANDS! THIS IS RIDICULOUS THAT I HAVE HAD MY CAR MONTHS THIS DAY AND HAVE BROUGHT IT TO THE LOCAL DEALER TIMES, BUT SOON TO BE MORE, I CURRENTLY HAVE ANOTHER APPOINTMENT SCHEDULEDI FEEL SO BAD FOR THIS DEALERSHIP, I WISH I WAS ABLE TO BUY FROM THEM, BUT BECAUSE I GOT A BETTER DEAL FROM A DOWN STATE DEALER I FIGURED I WOULD TAKE IT, AND BEING CPO CERTIFIED THAT REALLY SPARKED MY INTERESTSo thank you[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Yours Truly, [redacted]
Revdex.com:
what the Volvo company fixed was not the cause of what was draining my batteryThough It could have been eventually fixed it was not detrimentalConsidering I would have to have eventually fix itI am going to give them this oneI will go somewhere else (to where I got
my 2nd opinion) and get the problem fixedI am not happy with the end result but have learned a lesson from it.*** ***
Customer requested $oil change special and he also wanted to use his $off coupon, The coupon for $dollar clearly states cannot be combined with any other offer..Customer’s desired settlement is to remove name off mailing list..I will contact the company that sends our
offer’s and request them to remove his name Sorry for any inconvenience this may have caused Sincerely Dan D*** Manager Hudson Valley Volvo
The business has responded Please see below:I just received another letter regarding this complaint, the $oil change special is posted on our web site..The price for the oil change is normally $39.95..As the customer requested in the first letter I did remove him from the mailing list.. Thank you *** ***
The Business States:The Client states he bought a pre-owned Volvo that had some prior dentsThe consumer new that the dents were present when the purchase was madeHe then noticed a shaking noise a week laterThis was fixed under warranty with no cost to the consumerHe has a factory warranty
until then an extended warranty until The dealership sold the car to the consumer in good faithThe consumer knew the dents were in the carHe received a great price and did not have to pay out of pocket for any expenses.Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I WILL KEEP REJECTINGI SHOULDN'T OF SIGNED THE PAPERS UNTIL THEY TOOK THIS DENT OUTI WOULD NOT RECOMMEND BUYING A CAR FROM THEM UNLESS ITS NEWBUT EVEN THEN I'M SURE THEY WONT INSPECT IT FULLYI HAVE PROOF SHOWING THAT THEY DID NOT INSPECT THE CAR LIKE THEY ARE TRAINED TO DO!!!! AGAIN, I WANT THIS DENT REMOVED!!
THANKS!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Please see the business response It appears that this is the third complaint you filed for the same used car bought in June As a result, we have to closed your case as Invalid.You did request the name of an attorney We recommend that you contact the Legal Aid Society in
your town
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Just for the record There was never a $ special offered to me MrD*** told me that the oil change was $
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not brought my car back to the dealer because I DO NOT have time to go down there with my work schedule! I work M-F 8-4:and Friday-Saturday pm-7:am, sometimes longer! Also, I would not bring it back to your company since since you treat them poorly via phone! Noted I will keep filing with the Revdex.com if nothing is doneYes, I feel this is YOUR responsibility because in the CPO warranty it states "OF COURSE, WE PAY SPECIALATTENTION TO KEY VOLVOSAFETY FEATURES SUCH AS:• BRAKES.• AIR BAGS AND SEAT-BELTS.• GLASS AND MIRRORS.• EXTERIOR LIGHTS.• TIRES AND WHEELS.Obviously, you DON'T I know for a fact you never did the inspection when my car left the lot except for when I pointed the dent out on the back passenger side!Yes, this is a safety ISSUEAlloy wheels can crack at any point especially when driving them with previous damage doneThat being said, I know for a FACT I DID NOT DO THIS DAMAGEI HAVE HAD 3 CERTIFIED MECHANICS TELL ME I WOULD HAVE HAD TO HIT A HUGE POT HOLE FOR THIS TO HAPPENAND DON'T EVEN STATE I LIVE IN UPSTATE NYTHE MONTHS I'VE HAD MY CAR ARE NOT THE WORST, THE WORST DURING THE WINTER WHEN THE PLOWS ARE CONSTANTLY GOING AND RUINING THE ROADSI KNOW THAT ALSO I COULD NOT HAVE DONE IT BECAUSE MY JOB IS ONLY MINUTES FROM MY HOME AND I DON'T GO ANYWHERE DURING MY WORK WEEK! THE FURTHEST I GO MAY BE MINUTES AWAY, BUT EVEN THEN I KEEP MY EYES OUT FOR ANY ROAD DAMAGE AND AVOID THEM!!! When I do have the financial needs to get new wheels I will take pictures and file again, also during that time if my car does get in to an accident due to a wheel cracking, this will be on VOLVO AND HUDSON VALLEY VOLVO'S HANDS! THIS IS RIDICULOUS THAT I HAVE HAD MY CAR MONTHS THIS DAY AND HAVE BROUGHT IT TO THE LOCAL DEALER TIMES, BUT SOON TO BE MORE, I CURRENTLY HAVE ANOTHER APPOINTMENT SCHEDULEDI FEEL SO BAD FOR THIS DEALERSHIP, I WISH I WAS ABLE TO BUY FROM THEM, BUT BECAUSE I GOT A BETTER DEAL FROM A DOWN STATE DEALER I FIGURED I WOULD TAKE IT, AND BEING CPO CERTIFIED THAT REALLY SPARKED MY INTEREST. So thank you.***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Yours Truly,
*** ***