Bite Me Sport Fishing

[redacted] To answer your questions and disputesI request a refund for the 4-hour driving on the sea charterHere are the reasons, 1) Crew is rude and yelled at people, the captain and crew were concerned about your safety, you put our reel into free spool while the boat was at trolling speedYou could of got seriously hurtIf a fish were to bite, it could of back lashed and amputated your fingers like they are the God of sea fishing, not happy people– we will look into this and talk with the captain, thank you for your feedback 2) A Stephine took my order and bank information, who said that is the only way to pay you, not even over counterOur standard procedure is to get payment in advance, especially if it’s a booking with in 24hr time period After the boring "fishing", we explained in detail that you would be trolling called her again, but a Amy took the call and said"Stephine is out of office and would be back today", when further asked when she will be back, the AMY said :"She does not work for fixed hours and may not be back for the week"! – Stephanie does not work fixed hours in the charter shopShe is Marketing & PR Manager which requires her to be out of the officeWhile she called me at 10:00PM last night for confirming the reservationStephanie reached out to you as soon as she confirmed the charterMeaning she had booked a few more anglers to make the boat go – according to our phone log she spoke with you at 8:25pm3) You changed boarding time from 10:15AM to 10:30AM, without any notice, and get back at 2:20PM, for a 4-hour charterOur charters always have a depart time of 10:30am – 10:is check in time 4) the Amy also said:"you are challenging the captain for fishing method? He has over years of fishing experience",While, we caught nothing, not even a real biteAnd – we don’t always catch while out fishing, it’s the nature of the sport5) you took my bank card information, including the verification code, which is not normal– We take the digit security code on all credit card bookingsI hope this answers your questions clearlyMahalo, Stephanie S [redacted] Stephanie S [redacted] [redacted] [redacted]

[redacted] To answer your questions and disputes. I request a refund for the 4-hour driving on the sea charter. Here are the reasons, 1) Crew is rude and yelled at people, the captain and crew were...

concerned about your safety, you put our reel into free spool while the boat was at trolling speed. You could of got seriously hurt. If a fish were to bite, it could of back lashed and amputated your fingers.   like they are the God of sea fishing, not happy people. –  we will look into this and talk with the captain, thank you for your feedback.  2) A Stephine took my order and bank information, who said that is the only way to pay you, not even over counter. Our standard procedure is to get payment in advance, especially if it’s a booking with in 24hr time period.  After the boring "fishing", we explained in detail that you would be trolling.  called her again, but a Amy took the call and said"Stephine is out of office and would be back today", when further asked when she will be back, the AMY said :"She does not work for fixed hours and may not be back for the week"! – Stephanie does not work fixed hours in the charter shop. She is Marketing & PR Manager which requires her to be out of the office. While she called me at 10:00PM last night for confirming the reservation. Stephanie reached out to you as soon as she confirmed the charter. Meaning she had booked a few more anglers to make the boat go.  – according to our phone log she spoke with you at 8:25pm. 3) You changed boarding time from 10:15AM to 10:30AM, without any notice, and get back at 2:20PM, for a 4-hour charter. ... Our charters always have a depart time of 10:30am – 10:15 is check in time.    4) the Amy also said:"you are challenging the captain for fishing method? He has over 10 years of fishing experience",... While, we caught nothing, not even a real bite. And – we don’t always catch while out fishing, it’s the nature of the sport. 5) you took my bank card information, including the verification code, which is not normal. – We take the 3 digit security code on all credit card bookings. I hope this answers your questions clearly. Mahalo, Stephanie S[redacted] Stephanie S[redacted]