Bitronic Technologies

Hopefully we can get this resolvedI think this customer has issues of some sortAs you can see I attempted to refund him withing hours of the request and never received a responseI'm not sure how that constitutes bad business practices I would be happy to apologize for refusing his fraudulent order (fake name and address) and refund him via bitcoin, check, money order or cashHowever he prefers I'm sure you understand that allowing users who register with fake information to use our systems poses a security risk for our other customers, our network, our upstream providers and end-usersThat is why we refused his order If he had paid with paypal his refund would have been automatedHowever bitcoin does not support automated refunds hence we need a bitcoin address to send his refund toAs we stated to him on the [redacted] of Febuary and which he never provided Kind Regards, [redacted] Bitronic Technologies

Paid for a VPSThey failed to deliver in reasonable time, saying that new hardware is being provisionedTired of waiting (almost a week!) I requested refund and account terminationAt this point they started to completely ignore me and my support tickets
BitronicTech is SCAMStay away

Revdex.com:
In reference to complaint ID ***, I have received email confirmation from the business that the invoice has now been cancelled.I find that this resolution is satisfactory to me and the matter has been
resolved
Sincerely,
*** ***

Revdex.com:
In reference to complaint ID [redacted], I have received email confirmation from the business that the invoice has now been cancelled.I find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Guys, I own a small start-up business. I trusted my data and backup to Bitronic and [redacted]. He claims to have had two hard drives fail and took my VPS offline. A month later I am still not back up! The fraud charged me to backup data nightly. I gladly paid it for the peace of mind. Well you guessed it, he lost my data and told me the backup was to the same drive! Either he is a fraud or a complete it. Either way STAY FAR AWAY from this guy!

Hopefully we can get this resolved. I think this customer has issues of some sort. As you can see I attempted to refund him withing 48 hours of the request and never received a response. I'm not sure how that constitutes bad business practices.
I would be happy to apologize for...

refusing his fraudulent order (fake name and address) and refund him via bitcoin, check, money order or cash. However he prefers.
I'm sure you understand that allowing users who register with fake information to use our systems poses a security risk for our other customers, our network, our upstream providers and end-users. That is why we refused his order.
If he had paid with paypal his refund would have been automated. However bitcoin does not support automated refunds hence we need a bitcoin address to send his refund to. As we stated to him on the [redacted] of Febuary and which he never provided.
Kind Regards,
[redacted]
Bitronic Technologies

Review: On checking my spam/junk email folder I noticed a "[redacted] " email from this company, with invoice details for something I have _not_ purchased or "automatically renewed" or anything like that. The invoice includes a "late fee" and threat that my account will be "referred to collection if you do not contact us or remit payment on your overdue invoice".

After contacting the company they informed me that this is "standard practice"(!)

I have explicitly stated that I do not wish to purchase anything and have never indicated otherwise and I have asked twice now via "billing support" for email confirmation that the invoice has been cancelled and twice they simply just closed the support ticket without doing so.Desired Settlement: Confirmation that the invoice has been cancelled.

Consumer

Response:

In reference to complaint ID [redacted], I have received email confirmation from the business that the invoice has now been cancelled.I find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Guys, I own a small start-up business. I trusted my data and backup to Bitronic and [redacted]. He claims to have had two hard drives fail and took my VPS offline. A month later I am still not back up! The fraud charged me to backup data nightly. I gladly paid it for the peace of mind. Well you guessed it, he lost my data and told me the backup was to the same drive! Either he is a fraud or a complete it. Either way STAY FAR AWAY from this guy!

Paid for a VPS. They failed to deliver in reasonable time, saying that new hardware is being provisioned. Tired of waiting (almost a week!) I requested refund and account termination. At this point they started to completely ignore me and my support tickets.

BitronicTech is SCAM. Stay away.

Review: I signed up for a small plan with this company to try their VPS services. However services where never rendered and where canceled with an email that said refunded wiht an invoice attached. Not once did I recieve any communication regarding this order jsut a cancelation email. Ther other part of the compalint is I never recieved said refund they said I was issued and when contacted via support my ticket was simply closed with no response. I am not so much worried about the money as it was a minuscule amount but I think there need to be a repot on record, before they do this to someone with a larger order. Seems to be a scam site plain and simple.

Business

Response:

Hopefully we can get this resolved. I think this customer has issues of some sort. As you can see I attempted to refund him withing 48 hours of the request and never received a response. I'm not sure how that constitutes bad business practices.

I would be happy to apologize for refusing his fraudulent order (fake name and address) and refund him via bitcoin, check, money order or cash. However he prefers.

I'm sure you understand that allowing users who register with fake information to use our systems poses a security risk for our other customers, our network, our upstream providers and end-users. That is why we refused his order.

If he had paid with paypal his refund would have been automated. However bitcoin does not support automated refunds hence we need a bitcoin address to send his refund to. As we stated to him on the [redacted] of Febuary and which he never provided.

Kind Regards,

Bitronic Technologies