Bittner Concrete, Inc reply to ID [redacted] We have never done business under the name of [redacted] was [redacted] and he passed away in I bought the equipment from his sons and the phone numberWe have always been Bittner Concrete, Inc and never represented that we were [redacted] ***.We fulfilled the terms of our proposalIt stated the price included all labor, materials, demo, haul away and clean upIt is standard practice in the industry to remove our forms and clean up our debrisWhen the customer complained up the "trenches", I drove to his home and inspected the site and my crew had done a nice job grading the slope of the yard to the driveway, The "trenches" he described was the area where we removed our formsI said that I would gladly send out a laborer with a truck load of top soil to re-landscape the area, but there would be an additional charge of $to $The home owner wanted to argue with me that this was part of "clean up"I politely told him that it was notThere is no mention of bringing in top soil in our proposal.As to the other "holes" left in the yard, the water company was working on the street the same week and had dug up the yard.The entire driveway should have been replaced, but the homeowner stated that they were moving and just wanted to replace several padsAs you will see in my proposal, we proposed to replace square ft of concreteThe pads were not square, they varying sizes and several were around a large treesquare ft of concrete 5" thick calls for a little under yards of concreteWe poured yards of concreteIt is extremely difficult to have exact 5" grading on a hilly and uneven slope, working around tree roots.I feel I gave the homeowner a very fair price and gave them what we proposedThe homeowners' wife told by crew that our price was $2,under their other bids and she was very pleased with the work we didThere was no issue when they paid us, it only came up when the homeowner started filling in the area himself and he didn't feel that he should have to do itI believe that he thought he could pressure me into doing extra work because I am a womanHe did not like it when I would not do the extra work for free
Bittner Concrete, Inc reply to ID [redacted] We have never done business under the name of [redacted] was [redacted] and he passed away in I bought the equipment from his sons and the phone numberWe have always been Bittner Concrete, Inc and never represented that we were [redacted] ***.We fulfilled the terms of our proposalIt stated the price included all labor, materials, demo, haul away and clean upIt is standard practice in the industry to remove our forms and clean up our debrisWhen the customer complained up the "trenches", I drove to his home and inspected the site and my crew had done a nice job grading the slope of the yard to the driveway, The "trenches" he described was the area where we removed our formsI said that I would gladly send out a laborer with a truck load of top soil to re-landscape the area, but there would be an additional charge of $to $The home owner wanted to argue with me that this was part of "clean up"I politely told him that it was notThere is no mention of bringing in top soil in our proposal.As to the other "holes" left in the yard, the water company was working on the street the same week and had dug up the yard.The entire driveway should have been replaced, but the homeowner stated that they were moving and just wanted to replace several padsAs you will see in my proposal, we proposed to replace square ft of concreteThe pads were not square, they varying sizes and several were around a large treesquare ft of concrete 5" thick calls for a little under yards of concreteWe poured yards of concreteIt is extremely difficult to have exact 5" grading on a hilly and uneven slope, working around tree roots.I feel I gave the homeowner a very fair price and gave them what we proposedThe homeowners' wife told by crew that our price was $2,under their other bids and she was very pleased with the work we didThere was no issue when they paid us, it only came up when the homeowner started filling in the area himself and he didn't feel that he should have to do itI believe that he thought he could pressure me into doing extra work because I am a womanHe did not like it when I would not do the extra work for free