BJ's Bottle Shop

Initial Business Response / [redacted] (1000, 5, 2016/04/11) */ We received notification of the complaint today, and the complaint has already been resolved as of Friday afternoon [redacted] had spoken with a member of our corporate staff, [redacted] and is picking up the check at our corporate office at 2:pm this afternoon Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/04/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept this response, as April was most certainly not the first time they had heard my complaintIn addition to numerous attempts to speak with staff over the phone, I sent Missouri Valley Properties a certified letter on 3/officially requesting my checks and informed them that I would be reporting this to the Revdex.comIt was only when I spoke with corporate that I received my checksMissouri Valley Properties made no attempt to resolve the issue Final Consumer Response / [redacted] (2000, 14, 2016/04/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received my refund, however I want to make it clear that Missouri Valley Properties made absolutely no effort to fix their error, and that it was from [redacted] that I received the checks after having to go to the Corporate level myself Final Business Response / [redacted] (4000, 12, 2016/04/22) */ Revdex.com Comment: Revdex.com contacted the companyCompany states issue was resolved

Initial Business Response /* (1000, 5, 2016/04/11) */
We received notification of the complaint today, and the complaint has already been resolved as of Friday afternoon*** had spoken with a member of our corporate staff, *** and is picking up the check at our corporate office at 2:pm this
afternoon
Initial Consumer Rebuttal /* (3000, 7, 2016/04/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response, as April was most certainly not the first time they had heard my complaintIn addition to numerous attempts to speak with staff over the phone, I sent Missouri Valley Properties a certified letter on 3/officially requesting my checks and informed them that I would be reporting this to the Revdex.comIt was only when I spoke with corporate that I received my checksMissouri Valley Properties made no attempt to resolve the issue
Final Consumer Response /* (2000, 14, 2016/04/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have received my refund, however I want to make it clear that Missouri Valley Properties made absolutely no effort to fix their error, and that it was from *** *** that I received the checks after having to go to the Corporate level myself
Final Business Response /* (4000, 12, 2016/04/22) */
Revdex.com Comment: Revdex.com contacted the companyCompany states issue was resolved