Mrs [redacted] placed a mail order on 2/25/which was paid for with a personal check in the amount of $445.00Order [redacted] was an order for rings1) 18KGOS faceted round garnet size $ The ring was shipped out to her on 5/1/15.2) 14KGOS cz knot ring size $ The ring was shipped out to her on 4/2/15.3) 14KGOS twisted diamond crisscross ring size $ The ring was shipped out to her on 2/26/15.The customers personal check in the amount of $is the exact amount of the order so there is no outstanding balance due [redacted] nor is there any monies due to the customer.If the customer is saying that she did not receive one of the rings then we can replace the ring for her The customer needs to let us know which ring she did not receive and we can send her another one
[redacted] Thank you for taking the time to write regarding your order We do see you contacted our customer service department to let us know you were missing an item and that several items you received were less than satisfactory I also see the representative you spoke with offered to send you a postage free label for your return We would be happy to forward you a label and credit your account in full ($270.66) immediately We apologize that the items you received were not up to your expectations We know it can be challenging to shop from a catalog or online and we do our best to accurately represent the items that we offer Please know it is not our intent to mislead our customers or to send any item that is of lesser quality than represented If you have any questions, please contact our customer service department and they will be happy to assist you Your return label should arrive to your email within hours, please note it will be sent directly from the United States Postal Service
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Sorry that [redacted] is not an honorable company to do business withNo further orders will be placed by myself, my family or friendsDiscontinue my name on any and all your mailing listsFurther receipt of your mailings will be considered as ignorance and disrespect on the part of [redacted] Regards, [redacted]
Mrs [redacted] placed a mail order on 2/25/which was paid for with a personal check in the amount of $445.00Order [redacted] was an order for rings1) 18KGOS faceted round garnet size $ The ring was shipped out to her on 5/1/15.2) 14KGOS cz knot ring size $ The ring was shipped out to her on 4/2/15.3) 14KGOS twisted diamond crisscross ring size $ The ring was shipped out to her on 2/26/15.The customers personal check in the amount of $is the exact amount of the order so there is no outstanding balance due [redacted] nor is there any monies due to the customer.If the customer is saying that she did not receive one of the rings then we can replace the ring for her The customer needs to let us know which ring she did not receive and we can send her another one
[redacted] Thank you for taking the time to write regarding your order We do see you contacted our customer service department to let us know you were missing an item and that several items you received were less than satisfactory I also see the representative you spoke with offered to send you a postage free label for your return We would be happy to forward you a label and credit your account in full ($270.66) immediately We apologize that the items you received were not up to your expectations We know it can be challenging to shop from a catalog or online and we do our best to accurately represent the items that we offer Please know it is not our intent to mislead our customers or to send any item that is of lesser quality than represented If you have any questions, please contact our customer service department and they will be happy to assist you Your return label should arrive to your email within hours, please note it will be sent directly from the United States Postal Service
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Sorry that [redacted] is not an honorable company to do business withNo further orders will be placed by myself, my family or friendsDiscontinue my name on any and all your mailing listsFurther receipt of your mailings will be considered as ignorance and disrespect on the part of [redacted] Regards, [redacted]