I have a heat pump unit installed by BJ's Heating & Refrigeration in June I am the second owner and requested the unit to be serviced and to check it's defrost cycle Service and defrost adjustment occurred on Oct 6, I monitored the unit for a week, and I thought the defrost cycle still had some issues I called BJ's Heating & Refrigeration and left a message on Oct 13th,& 16th On the October 19th, I received a phone message on my answering machine from the business owner The message was extremely foul and rude Basically saying I didn't know anything about heat pumps and if I didn't like it to get rid of it
I have a heat pump unit installed by BJ's Heating & Refrigeration in June I am the second owner and requested the unit to be serviced and to check it's defrost cycle Service and defrost adjustment occurred on Oct 6, I monitored the unit for a week, and I thought the defrost cycle still had some issues I called BJ's Heating & Refrigeration and left a message on Oct 13th,& 16th On the October 19th, I received a phone message on my answering machine from the business owner The message was extremely foul and rude Basically saying I didn't know anything about heat pumps and if I didn't like it to get rid of it