We have never had a claim due to the fact that we have always prided ourselves on superior customer service. We have always made an effort to resolve any an all issues that our customers may have. We did in fact make several attempts to contact the customer when we became aware that he was...
unsatisfied that there was a service call fee. We understand that in today's economy there is a need to be frugal, but please be aware that at no point did this customer ever inquire on our pricing or service call fee. We will in fact refund the customer, as we would have done before he filed this frivolous claim, had he been willing to speak with us on any of our multiple attempts of contact. He in fact refused our contact attempts, choosing to file an unnecessary claim instead.
We have never had a claim due to the fact that we have always prided ourselves on superior customer service. We have always made an effort to resolve any an all issues that our customers may have. We did in fact make several attempts to contact the customer when we became aware that he was...
unsatisfied that there was a service call fee. We understand that in today's economy there is a need to be frugal, but please be aware that at no point did this customer ever inquire on our pricing or service call fee. We will in fact refund the customer, as we would have done before he filed this frivolous claim, had he been willing to speak with us on any of our multiple attempts of contact. He in fact refused our contact attempts, choosing to file an unnecessary claim instead.