B&L Painting

Review: Purchased [redacted] voucher for painting of one room for $89. After many phone calls (most not returned) and some anticipated dates (when no one came or called), the painting has never happened and now the voucher has expired.Desired Settlement: Refund of $89 paid for voucher.

Business

Response:

This is to inform you that we had two previous times to go there and we made our courteous confirmation call and she had to cancel because one she did not clear out the room and it wasn't ready for use so we rescheduled, this time she canceled before the day of the job then she call you to complain.

This was just a living social group coupon to paint an entire room for 89.00.

Thank You

Consumer

Response:

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint.

I'm sorry, but that is absolutely not true...but then we shouldn't have expected the truth from a company that did not honor their coupon. We did have several dates scheduled...and they never came and they never called me to tell me they weren't coming. I took many hours off from work waiting for them and then I had to leave numerous messages each time before I even received a return call. This has been a horrible, frustrating experience and I only hope they are not allowed to cheat more customers.