Black Bear Coffee & Tea Lodge

I went there this morning with my Soldier's and two of the waitress's got flabergasted over one of my soldier's and forgot to do their jobIn the comotion they took my money for a vatiman water and a bacon burrito, well I got my vitaman water but they never gave me my burrittoI personally beleive you need to keep your mind on buisness sure it is nice to be friendly and curtious, but after all your they to give the customer what they pay forI will never do buisness with them again, because I live by morals and ethicswhen I approached them they said why did you not say anythingIf you can not remember your customers that is a issuethey can keep the $for the burritto , because eventually with customer service like this they will go out of buisness and they will be begging for a job