Black Bear SealCoat

Review: Business sealcoated my driveway In October 2013. In spring I began to notice that sealcoating was beginning to fade, crack, and wash away. Contacted business to address problem in April 2014. They have repeatedly said they would come to my house to inspect the problem but have not done so as of the date of this complaint. Their warranty is one year from date of application.Desired Settlement: I would like a refund of my purchase price since I believe that is an inferior product that was used on my driveway and I would not trust that I could get service if the problem happened again.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,