Black Concrete

From: *** *** Sent: Thursday, June 25, 3:PMTo: Kelly MaceSubject: katy buffingtin case id ***Dear Sirs,I've received your letter which really puzzled me.Black Concrete is a Ready-mix Concrete producer.We do not finish
concrete,only supply it to finishers and home owners who spread out the concrete themselves.The lady Mrs.*** did call and I could not find in our records where she has bought concrete in her name so I did not call her till nowYesterday I drove to Mrs.***s residence and inspected the concrete.The sidewalk the top is coming off is because last winter someone put Salt on it to melt the ice.Also I looked about the pad pushing water the wrong way and it looked like the water would run away from the house ,Mrs.***s gutters not working are the cause of her water problem.There are no steps that were poured but there was a set of steps that were built with the house.I also looked at the thickness .I think there is close to inches there.ALSO The finisher DOES NOT work for me!WE only deliver concrete.WE dont form or finsh concrete.Also you cant pay for something use it for years and then get your money back.I called her yesterday and explained all this.Shes suppose to call you to remove me which I am not at fault!I also took pictures of the side walk the slab the old steps and the bad gutters.If you need these pictures before you remove me PLEASE call..SCOTT BLACK 336-243-

Review: Black Concrete poured a 20x20 x4 patio, door step and sidewalk in July 2013.It is not 4" thick in places, the step has a corner that has broken off. The sidewalk is crumbling. The pitch of patio causes water to run under the house instead of away from it. Now underneath my house is soaked resulting in damages. My floor in the bathroom has a white linoleum floor and you can see black mold coming thru. I have called numerous times over the past 6 months the last time speaking to Scott who took my information just as before and said he would be here Tuesday May 26. As of today 6/21/2015 I have still not heard from him. This company came highly recommended to me and I am disappointed that they will not follow up on the complaints. I am ready to proceed with legal action if necessary.Desired Settlement: I want it repaired or replaced to original specs and any damages to my floor repaired.Water to run away from my house not under it.

Business

Response:

From: [redacted] Sent: Thursday, June 25, 2015 3:30 PMTo: Kelly MaceSubject: katy buffingtin case id [redacted]Dear Sirs,I've received your letter which really puzzled me.Black Concrete is a Ready-mix Concrete producer.We do not finish concrete,only supply it to finishers and home owners who spread out the concrete themselves.The lady Mrs.[redacted] did call and I could not find in our records where she has bought concrete in her name so I did not call her till now. Yesterday I drove to Mrs.[redacted]s residence and inspected the concrete.The sidewalk the top is coming off is because last winter someone put Salt on it to melt the ice.Also I looked about the pad pushing water the wrong way and it looked like the water would run away from the house ,Mrs.[redacted]s gutters not working are the cause of her water problem.There are no steps that were poured but there was a set of steps that were built with the house.I also looked at the thickness .I think there is close to 4 inches there.ALSO The finisher DOES NOT work for me!WE only deliver concrete.WE dont form or finsh concrete.Also you cant pay for something use it for 2 years and then get your money back.I called her yesterday and explained all this.Shes suppose to call you to remove me which I am not at fault!I also took pictures of the side walk the slab the old steps and the bad gutters.If you need these pictures before you remove me PLEASE call..SCOTT BLACK 336-243-1388