Black & Decker Factory Service Center #47

I sent me a replacement vacuum that will not chargeTheir products are substandard and a waste of moneyNew vacuum, different model, having the same issues

Revdex.com called business to follow up on this complaint and spoke to Doug S***, who responded verballyHe said he has called the consumer twice and left messages but has not heard from herShe needs to send the unit to Schrock Rd along with her receipt and they will repair or replace itIf she
does not have the receipt, they can use the date code

I sent me a replacement vacuum that will not charge. Their products are substandard and a waste of money. New vacuum, different model, having the same issues.