Black Diamond Construction

After reviewing this file and listening to the recorded conversation between Ms*** and her representative ***, there was no further action needed by a supervisorMs *** was told her file is being prepared for court and the payment she was offering is not acceptable. We are a
"Collection Agency." and we are doing our job as hired. *** was professional throughout the whole conversationThe only alternative is to assign her account to another representative but she will be told the same thing

If Ms*** is committing to the mentioned payment plan she has offered, she can call our office and discuss this with one of our representatives.? She does not need an account number in order to call.? Her existing accounts can be pulled up by her name, etcThank you

Ms *** was given the opportunity to make payments of $per month August 2017.? She paid for the months of August, October, November, December and January.? No more payments have been received since January

This issue was resolved yesterday at 10:30am when the Legal Department was notified of this. Garnishment dismissal is in the process, per our attorney, as he told Ms. [redacted]. There were 2 lawsuits and the first garnishment went out the first part of May before an arrangement was agreed upon. Once a...

garnishment is in route, it goes through several channels and is not easily stopped.  Mr [redacted] has assured Ms. [redacted] he has put in the order to dismiss. Thank you.

I rejected the response from the business because they did not infact provide me any of the information requested. I sent a certified letter that’s in conformance to my rights under [redacted].  I want proof of all debt and the actual statements from the original creditors where the debt was transferred to this company. I have been paying and paying and each time I almost pay off my arrangement, they tell me I have other bills for the same dates of service. I was told by a representative at that company, that they could not provide me with any payment history or other details. I know they record their phone calls, so I don’t see them having an issue pulling that call to listen to it. I am trying to handle this in a professional manner, and I hope they reply to my certified letter which was attempted to be delivered on 10/21/17. The USPS will attempt redelivery today.

We have been informed by Memorial ER Physicians, that this bill is not paid.  They are mailing out a statement today to reflect the balance owed of $125.00, to Mr. [redacted].

I have reviewed Ms [redacted] file and I have mailed all of her receipts, to date.  She was told, yesterday, that (2) more accounts were placed with our office since her agreement was made.  This is why she owes more money, and this was explained.  She was given the account information,...

as there is no reason we wouldn't. Thanking you in advance,

We conformed to the validation period on all accounts under the FDCPA.  We are not required to do anything else.  The validation period is over.  We mailed a payment history of all payments received as requested.

After reviewing this file and listening to the recorded conversation between Ms. [redacted] and her representative [redacted], there was no further action needed by a supervisor. Ms [redacted] was told her file is being prepared for court and the payment she was offering is not acceptable.  We are a...

"Collection Agency." and we are doing our job as hired.  [redacted] was professional throughout the whole conversation. The only alternative is to assign her account to another representative but she will be told the same thing.