Black Diamond Lawns

This client purchased this car from us knowing it was a lemon law buy back. I have attached all the paperwork he signed showing this. I have also attached a copy of the sales contract showing he was more than $9k negative equity when he traded his car in. He somehow forgot to
mention this in his complaint. We offered to purchase his car from him for the value in which manheim market report puts on the car. He failed to mention in his complaint there are several scratches on his car and the driver side window doesn't work. Upon inspection, I'm sure there are more issues with the car. We have not seen the car in person, We offered to buy the car through a dealership of his choice so he could trade it in there and get tax credit for the trade. At $value of his car, that is a tax savings of $more in his pocket. We tried to help this client as best we can. We do not buy cars for more than they are worth via nada or manheim wholesale value. At this point we decline to work with this client any longer. Filing complaints against us will not get our help. We can not make his negative equity he carried over from his trade in when he purchased his car from us disappear. This client seems to forget the "real" situation he chose to be in. Garnett Motorcars Inc did nothing fraudulent and always follows all legal laws when selling and financing a car from our dealership