Black Diamond Roofing

Initial Business Response / [redacted] (1000, 8, 2015/11/18) */ Contact Name and Title: [redacted] ***, admin Contact Phone: (XXX) XXX-XXXX Contact Email: ***@blackdiamondroofinginc.com Unfortunately Mr [redacted] had mistaken one of our experienced project managers for the owner of the companyWe have taken employee disciplinary action with this project manager already for lack of communicationIf the rest of the staff had known about this matter, it would never have been taken this farUnfortunately it did, but as soon as we were aware the owner of the company personally went and took care of the matter right the next dayMr [redacted] is pleased with the work we did for him Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/11/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)