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Reviews Portrait Photographers Black Dog Studios

Black Dog Studios Reviews (10)

Review: My wife and I purchased a wedding photography package from Jim at Black Dog Studios back in May of 2012. Our package was valued at $4,600 and everything was paid for up front. We have received everything as described in our contract except for our wedding album. It's very difficult to get in contact with Jim and when we are able to get a hold of him we are given excuse after excuse why we don't have our album yet. Over the past year and a half we have been very understanding and very patient with Jim, but now we are just frustrated and agitated.Desired Settlement: We would like our finished wedding album.

Review: I hired Jim at Black Dog Studios to take my son's senior pictures in August 2011. The pictures he delivered (June 2012) were incorrect, (after weeks spent trying to get them) I ordered a 3 picture collage and the middle picture actually had the photographer's light in the background. I was so fed up with him, I just wanted the entire CD of the pictures he took which he promised he would send to me. Never happened.Desired Settlement: I want the picture CD so I can go elsewhere to get some printed....

My wife and I were recommended from Saavy Bride to use a local videographer named [redacted] at Black Dog Studios for our wedding. The shops are in the same group of wedding places in Brookfield so I'm sure they share business. We were shown great videos of the work [redacted] had done and had high hopes as our reception was to be at Lambeau Field. We set up all the pricing and contract, even as open ended as it was, was signed. October came, and the wedding went on without a problem. He did show up with more people, stayed longer and took more video on his own doing. We asked him before he left how long it would take to edit our video with his response being around 40 hrs.

Now here we are, over 8 months later and no video in hand. He gave us all of the raw video footage, and has posted a first version of our video but has since ironically been very hard to get a hold of. We tried filing a claim with the credit card I had used to purchase the session, but because he had given us the raw footage the claim was denied.

I have never experienced such a lack of respect from a business. I work in sales and couldn't imagine the ramifications of not contacting my customers back and keeping them in the loop. Not only that, when he does contact me back he lies saying in February that the video will be done within the week, and countless other times saying "I'm almost done with the final edit."

We really feel taken advantage of both by Saavy Bride as well as this "professional." I really wish we would have read all of his complaints on here before meeting with [redacted] at Black Dog. I hope this complaint is able to help save some interested customers steer clear of [redacted] and his bogus business.

Review: We had our sons graduation pictures taken over a year ago. We placed the actual order months and months before our June 2013 Graduation but the pictures STILL have not been delivered. We received the same excuse every time we contacted this guy " I'll get to it next week, I have a wedding this weekend".Desired Settlement: We are past the point of the graduation and all family and friend get togethers. We simply desire SOME pictures for our own permanent record and an apology. We do not believe we should need to pay a penny for these pictures as the service was so very bad and most of the desired potential use has passed.

I would love to locate the OTHER 4 people who are listed in your records as never had resolution of delivery as well. I would like to sue them, assuming you are not successful in your efforts.

Review: Owner has failed to produce two wedding books with a 1000.00 credit. Tried to contact him since wedding on 5/28/2011. Not only did he fail to produce the books, he never answers our phone calls,emails,and text messages. He failed to produce engagement photos by our deadline.Desired Settlement: 1000.00 refund.

My Husband and I booked [redacted] about a month before our wedding to shoot our wedding video. We paid him in full! He also goes under the name of Luv Films now. He changed his name because of the horrible reputation he has as black dog studios. We addressed our concern because of the reviews we read and he assured us that he has changed. We gave him a chance because he was so convincing that people were just trying to ruin his business. WELL HE HAS NOT CHANGED!! Please beware of this business. He is so unprofessional and just took our money. We haven't heard from him and have not receieved our video. He was at the luxury bridal show at the Sheraton under the name Luv Films. I hope brides will find this review before booking him. Run while you can!! I'm now having to pursue legal action to get our money back. Not only do we feel so stupid for giving him a chance thinking people make mistakes and deserve a Second chance... But the worst is that we won't have a video to document our special day. No dollar amount can make up for all the time we missed out on our wedding day with family and friends for shooting this video we never got. Please....if you hear of Black Dog Studios in Brookfield or Luv Films in Brookfield run the other way. He is located next to Savvy Bride off Capitol Drive.

My wedding was June 1st. today is November 19th. NO PICTURES< NO VIDEO!!!
Jims Impossible to get ahold of. IMPOSSIBLE! I called millions of times, i've emailed -- i've texted.... nothing!
I WENT THERE, and he didn't answer the door- he lives there for crying out loud!
He left early during the wedding- he said we could get together again to finish the pictures I wanted. 3 months later- I finally got him to commit to a time.
Horrible way to run a business.
I am considering legal action

Review: On August 24, 2009 I paid Blackdog Studios $1,000 to retain their services to photograph my daughters wedding. On July 5, 2010 I paid an additional $3, 899.89. Her wedding was July 9, 2010. As of yet, I have not received the wedding album and assorted pictures that were promised to me via a contract. Numerous e-mails and phone calls have issued no response

Great photographer, worth the small wait to let him do his job. Very artistic, creative and passionate abut his film and photography

Review: My husband and I hired [redacted] from Black Dog Studios to provide photography for our May 18, 2013 wedding. We paid $1,000 up front in form of a check. Jim was to take some engagement shots/get to know us session prior to the wedding. He was also supposed to meet us at our venue prior to the wedding to pre select locations for the photography to take place the day of the wedding. We set up a date and time of his choosing to meet at the venue to complete the engagement shoot and view the venue at the same time. We drove 30 minutes to the venue with our wedding planner and Jim did not show up, or contact us, I tried to call him and there was no answer, I left a voicemail. I later emailed him as well. We did not hear from him until the next day in the form of an email indicating that he would call me later that day. I received no phone call. My wedding planner attempted to contact by phone at two different numbers, as well as email and a private message on facebook. She received no contact. Two days later I received a voicemail about setting up a new time and date for the photos, it was indicated that Jim would be available and easily reachable all week as he would be in the studio working on editing. I returned the call one and a half hours later, and left a voicemail stating that we were available two days later witht the date and time for our photo shoot. I indicated that it is imperative that I receive a phone call confirming this date and time. I did not receive a call to confirm. Being very close to the wedding date at this point, my wedding planner went to the location for me in case he showed up, however, he did not show or contact me. My wedding planner tried various attempts to contact Jim, I emailed Jim to have him work with my planner at this point, but he never responded to any of these. At this point he was in breach of his contract by not showing up to take our photos as promised for our engagement shoot. We felt it was best to get a refund and look into other options for photography at this point. I tried to contact Jim several times, then I sent him a certified letter stating all of the times that he was in breach and indicating our refund. He signed for the letter, and contacted me days later. He left me a voicemail stating that he would honor our refund of the full $1,000 withtin 30 days. The certified letter was sent out on May 01, 2013. I have again, contacted him numerous times with him stating that we will be getting our refund within the 30 days, yet it never arrived. I even indicated that my husband and I would drive out to his studio to pick it up personally. He never answers his phone, it goes to voicemail every time, and only listens to the messages and then returns the calls when he chooses. Today, I called again, and his mailbox is now full. He also very rarely answers his emails, or facebook messages. I have been very stressed about this whole situation since before my wedding in May and it is still not resolved.Desired Settlement: Immediate refund of $1,000 in the form of Cash in person only. Due to the lack of response/response time, and not following through on refund by the deadline, we will only accept cash in person.

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Description: Photographers - Portrait

Address: 17700 W Capitol Dr, Brookfield, Wisconsin, United States, 53045


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Shady, yet now dead: once upon a time this website was reported to be associated with Black Dog Studios, but after several inspections we’ve come to the conclusion that this domain is no longer active.

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Black Dog Studios, but after several inspections we’ve come to the conclusion that this domain is no longer active.


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