Excellent company to work withWe had a chimney fire in January I called several chimney and fireplace companies with little response and even less assistanceFinally, I got the number for Black Hat and I immediately felt comfortableAfter months of run around with our insurance company, [redacted] contacted the adjuster directly and gave them what they wanted/needed to settle our claim Once we had the funds, they got us on the schedule and installed our amazing fireplace in short daysWe had one question about the product after our first use and it was answered in hours Their showroom is beautiful and everyone knows the products that they offer We would have them install more fireplaces for us
Excellent company to work withWe had a chimney fire in January I called several chimney and fireplace companies with little response and even less assistanceFinally, I got the number for Black Hat and I immediately felt comfortableAfter months of run around with our insurance company, [redacted] contacted the adjuster directly and gave them what they wanted/needed to settle our claim Once we had the funds, they got us on the schedule and installed our amazing fireplace in short daysWe had one question about the product after our first use and it was answered in hours Their showroom is beautiful and everyone knows the products that they offer We would have them install more fireplaces for us