Black Hole Body Piercing

[redacted] I apologize for your poor experience with our company Thank you for bringing this to my attention I had a conversation with our estimator Michael V [redacted] to ensure he understands our policies so that similar situations do not occur in the future Even though the intent of our work was not to waterproof your house we do want to ensure that everything we disturbed was put back in working order Please send us a copy of the paid invoice for the drainage work and I will ensure that you are reimbursed My email is ***@KeystoneFoundationRepair.com and direct phone # is ###-###-#### Please contact me if you have any further questions or concerns.Best Regards,Scott N**General Manager

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted] I apologize for your poor experience with our company.  Thank you for bringing this to my attention.  I had a conversation with our estimator Michael V[redacted] to ensure he understands our policies so that similar situations do not occur in the future.  Even though the intent...

of our work was not to waterproof your house we do want to ensure that everything we disturbed was put back in working order.  Please send us a copy of the paid invoice for the drainage work and I will ensure that you are reimbursed.  My email is [redacted]@KeystoneFoundationRepair.com and direct phone # is ###-###-####.  Please contact me if you have any further questions or concerns.Best Regards,Scott N**General Manager