Black Knight Off Road Lighting

Hello How are you? I tried to email the buyer in a timely fashion as we were out of town for daysAs stated on the website warranty page, any product has to be returned or pictures sent (of the bad product), for a replacement product to be sent outI was nice enough to send him the wire harnesses he needed anyway right away....I also paid fast shippingIn return I never got my "bad" harnesses backSo in the end, I was the one ripped off Please take this complaint off the Revdex.com website....I never did anything wrong but deal with a difficult buyer....We have been in business for years and never have had a complaintHere is the tracking # and Signature conformation USPS [redacted] Thanks again for your time! ***

Hello How are you?I tried to email the buyer in a timely fashion as we were out of town for 5 days. As stated on the website warranty page, any product has to be returned or pictures sent (of the bad product), for a replacement product to be sent out. I was nice enough to send him the 2 wire...

harnesses he needed anyway right away....I also paid fast shipping.... In return I never got my "bad" harnesses back. So in the end, I was the one ripped off.  Please take this complaint off the Revdex.com website....I never did anything wrong but deal with a difficult buyer....We have been in business for 5 years and never have had a complaint.Here is the tracking # and Signature conformation USPS [redacted]Thanks again for your time![redacted]

Hello How are you?
I tried to email the buyer in a timely fashion as we were out of town for 5 days. As stated on the website warranty page, any product has to be returned or pictures sent (of the bad product), for a replacement product to be sent out. I was nice enough to send him...

the 2 wire harnesses he needed anyway right away....I also paid fast shipping.... In return I never got my "bad" harnesses back. So in the end, I was the one ripped off.  Please take this complaint off the Revdex.com website....I never did anything wrong but deal with a difficult buyer....We have been in business for 5 years and never have had a complaint.
Here is the tracking # and Signature conformation 
USPS [redacted]
Thanks again for your time!
[redacted]

Review: I purchased a 50 inch light bar from [redacted] who processed it through the vender Black Knight Lighting. It was received while we were on vacation. The weekend before my son returned to school we installed it on a Saturday. Black Knight Lighting is not open on weekends. My son returned to school with one broken witch and one working switch. Shortly after returning to school the second switch broke. Since there is no phone number for this business it is all done through email. I emailed [redacted]) and Black Knight Lighting ( founder [redacted]) starting on Jan 30 ( I have all the emails) . I explained my son is away at college 5.5 hours away and I wanted the replacement harnesses here so when he came home at spring break or Easter I could swap them. [redacted] at one time asked me for my address as if he was shipping them. On March 13 I tried reach both parties via email, facebook, and their web pages. They will not respond. My son will be home for Easter an all I wanted was the replacement harnesses to be here so I could swap them on the same visit. I even offered to pre-pay for the harnesses .Desired Settlement: I want both wiring harnesses replaced with working and verified new harnesses.

Business

Response:

Hello How are you?