Black Platinum Solar & Electric, Inc.

We purchased a house with an existing solar system from Black Platinum years ago The first impression of Black Platinum's work was with the home inspector stating that the condition of the roof and the solar panels was immaculate We have received excellent customer service from the very beginning They have taught us about the system, provided guidance on what the capabilities are when we asked about adding a pool and have performed maintenance proactively Their technicians that have performance routine maintenance have been kind, courteous and professional We have recommended Black Platinum to our neighbors who are now getting a solar system installed We could not be happier with Black Platinum and will continue to recommend them!

I received several bids and selected John B***'s company to install my solar electric system That was years ago, and I am still 100% satisfied with the install, ongoing service and support, and quality of my system I love my system and have referred others who have also had systems installed and they say the same things about him that I do He's great!

If you're considering going solar and live in the Phoenix area, these guys are quite simply the best After doing a good deal of research and getting a bunch of quotes, B*** Platinum was far and away the best deal in town John B*** and his team are the consummate professionals and really care about what they do, which showed in their deft handling of a rather tricky installation of a 24-panel system in our historic home We had to completely update our electrical panel from an antiquated amp panel to a brand new 200-amp setup, and we also had to resurface our foam roof before installation Even with all of this, the estimate came in less than any of the other companies We couldn't be happier with our new solar system, and are pleased to recommend Black Platinum without hesitation

How is it possible a contractor received so many stars and nothing else? Because Black Platinum is that goodJohn and his crew were the most honest and trustworthy contractors I have worked with and they do things rightHis crew has been with him for several years and the owner, John was there throughout the entire install
I had kicked around the idea of solar for about two years, but every sales guy I talked to was just that, a salesmanNone of them felt genuine and every one of them made me feel like I was somehow going to get screwed in the endOne talked to me about leasing, which I just can't even comprehend the value aspect of thatAfter I stopped looking for several months, I talked with a neighbor who recently had solar installedCompared to other neighbor's with solar, his looked the most aesthetically appeasingHe had nothing but praise for Black PlatinumHe gave me Black Platinums contact info and I contacted John shortly afterJohn discussed his company, the way he works, and gave me a ballpark estimate of the costs and amount of electricity I could produceOver the next couple of days, he sent me several quotes for different sized systemsI then sat on it for a couple of weeks while I explored the value propositionNot once did I feel pressured by him as I did my own researchOnce I figured out my funding, I had already known Black Platinum was the easy decision for me
Although I signed the contract with Black Platinum in late summer/early fall, I wanted to hold off the project until the end of the year so I could recoup some of my cash outlay in only a couple of months with the tax rebateI've heard stories about APS taking forever approving the connection agreement, but he assured me it was probable that it would be done by the end of the yearHe had a good relationship with APS
They started with the rail mounts at the end of November and the LG panels and Enphase microinverters mid -DecemberThe project was completed on time and approved by APS by the end of the month, exactly as we expectedNo anxiety on my part whatsoever
Now I work close to he and my wife was home majority of the time during the install and I can't give enough praise about the crew and JohnJohn always kept open communication with me via text/phone/email so I always knew the status of what was happening and the progressEach one of his employees was easy going and fun to talk toI felt comfortable providing them access to my garage while we were not thereJohn even slightly changed the design because he felt one section would be an eyesore while in the poolTheir install was clean and professionalConduit to the breakers was run through the wall rather than outsideMicroinverters are on each individual panel rather than one or two giant boxes mounted next to the breaker panelIt just looks professionalI watched another neighbor behind me go through an install with cheap looking panels installed by what looked like a bunch of high schoolers who walked all over the panels, conduit running down the outside of the wallTotal crap jobI could see footprints on their solar panels for months
At the end, all broken roof tiles were replaced, the patch job on the drywall was perfectly matched, and we are generating electricity as expectedThe app is pretty cool which shows my production and consumption, something which I am told is new from EnphaseI have nothing but good feelings about my experience with Black PlatinumI wish all contractors provided the same level of care and professionalism and managed my expectations as well as John and Black PlatinumIt was truly a pleasure

Can't say enough good things about Black Platinum Solar and Electric The solar system they designed for us exceeded our expectationsOwner, John Black Senior, kept us informed throughout the design process of our solar system They worked closely with us on the layout of our solar panels while optimizing performance and appearance The solar system design plan is then stamped by a professional electrical engineer and permitted by the city
During the install, Owner, John Black Senior, is personally on site supervising his crew to ensure everything is installed to his high exacting quality standards All electrical lines are hidden in the walls for the best cosmetic result Wiring in the attic was meticulously laid out and securely fastened John and his crew are experienced, courteous, and reliable Although John keeps you informed on every step of the process, he can also discuss all technical details of the solar system if you desire John's ability to provide complete and detailed answers to all our questions convinced us his company was the right choice for our solar system
In summary, if you are looking for a high quality competent solar company with competitive pricing, we recommend Black Platinum Solar and Electric Owner John Black Senior, keeps you informed throughout the process Black Platinum is a solar turn-key provider My wife and I are very happy with our solar system installed by Black Platinum Solar and Electric