October -brought BMW in for inspection, and paid for the inspection but decided not to have the $3,+ estimated 'work' done'Clerk' seemed miffed at the declination, and said he would bring my car aroundHe rolls my car to the door, and I stood there shocked at the condition of it - smoke was heavily pouring out of the tailpipe, and I could not get any explanation from him about it other than saying "it's just that bad" - really?, it was not doing that when I left it there the day beforeI think maybe his integrity was 'just that bad'I drove to a local market and got out and checked everything out and discovered someone (employee) had poured oil into the hot tailpipe to make it smokeI had to drive around the back streets of Nolensville Road for minutes to try and burn it off so I could make it home without getting pulled overIt took me about seconds to assume this was a scare tactic to make me panic and pay for the outrageous repairsBy far, the worst experience of ANY auto maintenance shop I've ever visitedThey assumed I was single and it was my only vehicle because I requested a rentalEasy victimWrong - I'm married and have other vehiclesBeware of the slick, sporty matching polo shirts the 'team' wearsTeam of what? I'm not sure
October -brought BMW in for inspection, and paid for the inspection but decided not to have the $3,+ estimated 'work' done'Clerk' seemed miffed at the declination, and said he would bring my car aroundHe rolls my car to the door, and I stood there shocked at the condition of it - smoke was heavily pouring out of the tailpipe, and I could not get any explanation from him about it other than saying "it's just that bad" - really?, it was not doing that when I left it there the day beforeI think maybe his integrity was 'just that bad'I drove to a local market and got out and checked everything out and discovered someone (employee) had poured oil into the hot tailpipe to make it smokeI had to drive around the back streets of Nolensville Road for minutes to try and burn it off so I could make it home without getting pulled overIt took me about seconds to assume this was a scare tactic to make me panic and pay for the outrageous repairsBy far, the worst experience of ANY auto maintenance shop I've ever visitedThey assumed I was single and it was my only vehicle because I requested a rentalEasy victimWrong - I'm married and have other vehiclesBeware of the slick, sporty matching polo shirts the 'team' wearsTeam of what? I'm not sure