we had our tile regrouted in octwhen the workers arrived they had colors none of which we picked out we should have sent them back then but we picked one of the colorsthey also replaced a couple of tiles and the grout did not stick.they did none of tne closets and did not ppaint the grout next to the base boardswe called the office for *** and we were told he would call back that is montha ago.He never came while the work was going on or to check on what was doneHe needs customer service.After he sells you never hear from him again
Their fence was fully completed and paid in full on June 20,We would have not received the final payment if the fence was not completedSo in regards to their statement, that the fence was not completed until April is not trueI am sure they wouldn't have remitted payment if the fence
was not complete
We have been out to repair this fence several timesOur warranty does not cover acts of God or Mother Nature, for example, rain, wind, hail, lightening or damages caused by their tenants, as she stated the wind causing the damage, they should have insurance to cover thatWe have witnessed a tenant allowing their dog to charge the fence and their tenants hitting golf balls using a golf club at the fence which caused holes in the fence,while we were there to fix itTheir tenants are also kicking sections of the fence out (footprints on the sections we have had to replace) to make a shortcut to the road instead of walking all the way around the fence to the roadWe have requested several times for them to to send out notices regarding their tenants damaging the fence, but apparently they refuse to do so.They have their landscape company that came to us to order the material to fix the fence, so apparently they are having the fence fixed already by their landscape company, which would void their warranty IF they still had one with usThe fence has lock rings which locks the panels inThe only way to unlock them is to apply a lot of blunt force to knock the panels outWe have never had any issues with weather in the past with this issue of the wind knocking the panels outSo we don't understand why they are filing a COMPLAINT when they already hired their landscapers to fix the fenceWe will not be releasing any material until this complaint is resolved or taken off the Revdex.com
Thank you
Did not get service paid for....Retuned and attempted to correct problem to no avail....Would not return phone call....Had to pay another company to complete service.
I have used The Grout Pro twice over the past few years and I can't be happier with my experience! I've read other reviews and I couldn't disagree more. The owner arrived on time, was extremely Profesional and the work done by his technician was amazing. Don't believe everything you read. I highly recommend The Grout Pro!
we had our tile regrouted in octwhen the workers arrived they had colors none of which we picked out we should have sent them back then but we picked one of the colorsthey also replaced a couple of tiles and the grout did not stick.they did none of tne closets and did not ppaint the grout next to the base boardswe called the office for *** and we were told he would call back that is montha ago.He never came while the work was going on or to check on what was doneHe needs customer service.After he sells you never hear from him again
Their fence was fully completed and paid in full on June 20,We would have not received the final payment if the fence was not completedSo in regards to their statement, that the fence was not completed until April is not trueI am sure they wouldn't have remitted payment if the fence
was not complete
We have been out to repair this fence several timesOur warranty does not cover acts of God or Mother Nature, for example, rain, wind, hail, lightening or damages caused by their tenants, as she stated the wind causing the damage, they should have insurance to cover thatWe have witnessed a tenant allowing their dog to charge the fence and their tenants hitting golf balls using a golf club at the fence which caused holes in the fence,while we were there to fix itTheir tenants are also kicking sections of the fence out (footprints on the sections we have had to replace) to make a shortcut to the road instead of walking all the way around the fence to the roadWe have requested several times for them to to send out notices regarding their tenants damaging the fence, but apparently they refuse to do so.They have their landscape company that came to us to order the material to fix the fence, so apparently they are having the fence fixed already by their landscape company, which would void their warranty IF they still had one with usThe fence has lock rings which locks the panels inThe only way to unlock them is to apply a lot of blunt force to knock the panels outWe have never had any issues with weather in the past with this issue of the wind knocking the panels outSo we don't understand why they are filing a COMPLAINT when they already hired their landscapers to fix the fenceWe will not be releasing any material until this complaint is resolved or taken off the Revdex.com
Thank you
Did not get service paid for....Retuned and attempted to correct problem to no avail....Would not return phone call....Had to pay another company to complete service.
I have used The Grout Pro twice over the past few years and I can't be happier with my experience! I've read other reviews and I couldn't disagree more. The owner arrived on time, was extremely Profesional and the work done by his technician was amazing. Don't believe everything you read. I highly recommend The Grout Pro!