Blackwood Management LLC.

Soon 8/8/I spoke with *** *** of *** *** *** over the phoneHe expressed his concerns w/me about his construction project in limbo which was news to usI apologized immediately for his inconvenience and that the reason for the delays was due to his salesperson leaving our
company abruptly w/out following through on this projectI met w/ the customer days later @ his property and did a walk-through of what he still needed doneWithin a few days I had our hardscape guy there to correctly re-grade and re-seed front of property where tree was removedCustomer was satisfied but had gone w/another contractor to finish the siding & fascia work around the garage doorsI corrected his billing accordingly and resolved the complaint by 8/18/17. Sincerely,Amy ***Business Manager** *** *** *** *
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Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***