Blade HQ, LLC

To the best of our knowledge we have received no communication from this customer prior to this Revdex.com filing We cannot find any records of interaction aside from the original orderBased on the customer's complaint it appears there may be an email deliverability issue We would suggest that a phone call is always a good step in cases where it appears a company is not resolving an issueThat being said, we are more than willing to work to resolve this situationThe original purchase price of $has been refunded to the customer's cardBlade HQ

We made a mistake in this case The customer service agent is newer and was unaware that the product in question was part of the giveaway promo We did locate an extra pair of dice and have shipped the dice to this customer We apologize for the inconvenience

We made a mistake in this case.  The customer service agent is newer and was unaware that the product in question was part of the giveaway promo.  We did locate an extra pair of dice and have shipped the dice to this customer.  We apologize for the inconvenience.

To the best of our knowledge we have received no communication from this customer prior to this Revdex.com filing.  We cannot find any records of interaction aside from the original order. Based on the customer's complaint it appears there may be an email deliverability issue.  We would...

suggest that a phone call is always a good step in cases where it appears a company is not resolving an issue. That being said, we are more than willing to work to resolve this situation. The original purchase price of $19.95 has been refunded to the customer's card. Blade HQ