We are in receipt of your Notice of July 11, 2014, regarding phone calls you have received from individuals asking you to send money.
Our company operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. The loan search...
process is clearly explained on our sites. When a consumer completes an application for a payday loan, the consumer’s information is transmitted to lender-partners for evaluation and purchase.
Our company does not make or authorize any charges to an applicant’s bank account. Furthermore, we do NOT contact consumers asking for personal information, nor do we attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from one of our websites. Those contacting the consumers directly do NOT represent our company in any way. We were unable to find your information, first name, last name and email address in our database.
We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. Please send any phone numbers or emails from these individuals claiming to be from our sites and we will pursue them.
Blue Global Media regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I...
reviewed appear below.
The company did not offer to remove my information from their own, or any other database which may have acquired it in this most suspicious transaction. I am still receiving roughly 30 emails per day, 2-3 calls per day on my cell phone, and 1 per day on my work phone. This is an unacceptable practice and should be made much more transparent through the website. For example, why does [redacted] need my banking account information if they are simply matching me to a lender? The explanation is still unclear.
Regards,
[redacted]
Dear[redacted],
We are in receipt of your Notice of November 12, 2014, regarding being contacted from individuals claiming to represent OneHourLoan.
OneHourLoan operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many...
lender-partners. The loan search process is clearly explained on our sites, including[redacted].[redacted].com. When a consumer completes an application for a payday loan through OneHourLoan, the consumer’s information is transmitted to OneHourLoan’s lender-partners for evaluation and purchase.
OneHourLoan does not make or authorize any charges to an applicant’s bank account. Furthermore, OneHourLoan does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from OneHourLoan. Those contacting the consumers directly do NOT represent OneHourLoan in any way.
We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. OneHourLoan regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the[redacted].
We are in receipt of your Notice of April 14, 2014, regarding phone calls you have received from individuals claiming to represent 100dayloans.com.
100dayloans.com operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many...
lender-partners. The loan search process is clearly explained on our sites, including www.100dayloans.com. When a consumer completes an application for a payday loan through 100dayloans, the consumer’s information is transmitted to 100dayloans’s lender-partners for evaluation and purchase.
100dayloans does not make or authorize any charges to an applicant’s bank account. Furthermore, 100dayloans does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from 100dayloans. Those contacting the consumers directly do NOT represent 100dayloans in any way.
We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam.
100dayloans regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
Thank you for taking the time to tell us about your recent experience. Please accept our sincerest apology for the frustration that this may have caused you. We appreciate your feedback and have every desire to address your needs and resolve your issue as soon as possible....
We have researched your complaint and regret to inform you it seems like you may have been contacted as part of an ‘advanced fee loan’ scam under the pretext of originating from our website. We are both victims of this scam. The person on the phone is not a representative of Blue Global Media. On the contrary, the person on the phone is believed to be a scam artist operating overseas. We do not currently norhave we ever employed a [redacted]. We do not nor have we ever worked with lenders requiring an advance fee for a loan. Please do not send money to these individuals. We believe your complaint merits investigation and are currently seeking to establish the facts and gather relevant perspectives a so we can report this matter to the police as soon as we uncover sufficient details to aid in pursuing the responsible individuals. In attempt to identify the fraudsters behind this alleged scam, we need your assistance in supplying a few more details concerning your experience. We believe any of the following informationyou can provide to [redacted]@[redacted].[redacted] could be extremely useful in conducting our investigation: 1. A list of all of the websites you have applied for a loan through since the beginning of 2015, the approximate dates you applied, and the email address you provided. 2. All of the details of the call you received including: · Date of Call· Company Name Given to You on Call· Caller Name Given to You on Call· Phone Number Given to You on Call· Email Address Given to You on Call· Website Given to You on Call· Amount of Money Caller Requested· Amount of Money Sent to Caller· Any Other Details You can Provide About Call3. Any emails between you and the alleged fraudsters. Please forward emails to [redacted]@[redacted].[redacted].It is possible that your personal information may have been compromised. Because your personal information may have been compromised, we encourage you to protect yourself against identity theft and other financial loss. You should review account statements, monitor your credit, and remain vigilant. Additionally, U.S. residents are entitled to one free credit report annually from each of the three majorcredit bureaus. To order your free credit report, please visit [redacted].[redacted].[redacted] or call toll-free [redacted] [redacted].You should also report the incident to the three major credit bureaus. U.S. residents can have the three major credit bureaus place a free "fraud alert" on your credit file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This may make it more difficult for someone else to obtain credit in your name. However, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one of the three credit bureaus confirms your fraud alert, it will notify the other bureaus to place a fraud alerts on their respective credit files. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact one of the agencies listed below:[redacted]Fraud Victim Assistance Division[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] Further information about how to protect yourself from identity theft can be obtained from the U.S. Federal Trade Commission’s website, [redacted].[redacted].[redacted]/[redacted], by calling the FTC at ###-###-####, or by writing to the FTC at [redacted] [redacted]. Your state Attorney General may also have resources to help protect you from identity theft.Thank you for your patience while we conduct our investigation in attempt to uncover sufficient details to identify and prosecute the perpetrators of this scam. Should you have any questions regarding this matter, please direct them to my attention. You may reach me at [redacted]@[redacted].com. Sincerely, [redacted] OfficerBlue Global Media
Thank you for taking the time to tell us about your recent experience. Please accept our sincerest apology for the frustration that this may have caused you. We appreciate your feedback and have every desire to address your needs and resolve your issue as soon as...
possible. We have researched your complaint and regret to inform you it seems like you may have been contacted as part of an ‘advanced fee loan’ scam under the pretext of originating from our website. We are both victims of this scam. The person on the phone is not a representative of Click-N-Loan as Click-N-Loan is no longer operational. The person on the phone is not a representative of Blue Global Media. On the contrary, the person on the phone is believed to be a scam artist operating overseas. We do not nor have we ever worked with lenders requiring an advance fee for a loan. Please do not send money to these individuals. We believe your complaint merits investigation and are currently seeking to establish the facts and gather relevant perspectives a so we can report this matter to the police as soon as we uncover sufficientdetails to aid in pursuing the responsible individuals. In attempt to identify the fraudsters behind this alleged scam, we need your assistance in supplying a few more details concerning your experience. We believe any of the following information you can provide to [redacted].[redacted] could be extremely useful in conducting our investigation: 1. A list of all of the websites you have applied for a loan through since the beginning of 2015, the approximate dates you applied, and the email address you provided. 2. All of the details of the call you received including: · Date of Call· Company Name Given to You on Call· Caller Name Given to You on Call· Phone Number Given to You on Call· Email Address Given to You on Call· Website Given to You on Call· Amount of Money Caller Requested· Amount of Money Sent to Caller· Any Other Details You can Provide About Call3. Any emails between you and the alleged fraudsters. Please forward emails to [redacted].[redacted].It is possible that your personal information may have been compromised. Because your personal information may have been compromised, we encourage you to protect yourself against identity theft and other financial loss. You should review account statements, monitor your credit, and remain vigilant. Additionally, U.S. residents are entitled to one free credit report annually from each of the three major credit bureaus. To order your free credit report, please visit [redacted].[redacted].[redacted] or call toll-free [redacted].You should also report the incident to the three major credit bureaus. U.S. residents can have the three major credit bureaus place a free "fraud alert" on your credit file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This may make it more difficult for someone else to obtain credit in your name. However, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one of the three credit bureaus confirms your fraud alert, it will notify the other bureaus to place a fraud alerts on their respective credit files. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact one of the agencies listed below: [redacted]Fraud Victim Assistance Division[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]###-###-####[redacted].[redacted].[redacted]Further information about how to protect yourself from identity theft can be obtained from the U.S. Federal Trade Commission’s website, [redacted].[redacted].[redacted], by calling the FTC at ###-###-####, or bywriting to the FTC at [redacted]. Your state Attorney General may also have resources to help protect you from identity theft. Thank you for your patience while we conduct our investigation in attempt to uncover sufficient details to identify and prosecute the perpetrators of this scam. Should you have any questions regarding this matter, please direct them to my attention. You may reach me at [redacted].[redacted]. Sincerely, [redacted]Blue Global Media
Thank you for taking the time to tell us about your recent experience. Please accept our sincerest apology for the frustration that this may have caused you. We appreciate your feedback and have every desire to address your needs and resolve your issue as soon as possible. We have...
researched your complaint and regret to inform you it seems like you may have been contacted as part of an ‘advanced fee loan’ scam under the pretext of originating from our website. We are both victims of this scam. [redacted] is no longer operational. The person on the phone is not a representative of [redacted]. On the contrary, the person on the phone is believed to be a scam artist operating overseas. We do not currently nor have we ever employed an Anna Mohoney. We do not nor have we ever worked with lenders requiring an advance fee for a loan. Please do not send money to these individuals. We believe your complaint merits investigation and are currently seeking to establish the facts and gather relevant perspectives a so we can report this matter to the police as soon as we uncover sufficient details to aid in pursuing the responsible individuals. In attempt to identify the fraudsters behind this alleged scam, we need your assistance in supplying a few more details concerning your experience. We believe any of the following information you can provide to [redacted] could be extremely useful in conducting our investigation: 1. A list of all of the websites you have applied for a loan through since the beginning of 2015, the approximate dates you applied, and the email address you provided. 2. All of the details of the call you received including: • Date of Call• Company Name Given to You on Call• Caller Name Given to You on Call• Phone Number Given to You on Call• Email Address Given to You on Call• Website Given to You on Call• Amount of Money Caller Requested• Amount of Money Sent to Caller• Any Other Details You can Provide About Call3. Any emails between you and the alleged fraudsters. Please forward emails to [redacted]. It is possible that your personal information may have been compromised. Because your personal information may have been compromised, we encourage you to protect yourself against identity theft and other financial loss. You should review account statements, monitor your credit, and remain vigilant. Additionally, U.S. residents are entitled to one free credit report annually from each of the three major credit bureaus. To order your free credit report, please visit www.annualcreditreport.com or call toll-free [redacted].You should also report the incident to the three major credit bureaus. U.S. residents can have the three major credit bureaus place a free "fraud alert" on your credit file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This may make it more difficult for someone else to obtain credit in your name. However, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one of the three credit bureaus confirms your fraud alert, it will notify the other bureaus to place a fraud alerts on their respective credit files. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact one of the agencies listed below:[redacted]
[redacted]
[redacted]Further information about how to protect yourself from identity theft can be obtained from the U.S. Federal Trade Commission’s website, www.consumer.gov/idtheft, by calling the FTC at [redacted], or by writing to the FTC at [redacted]. Your state Attorney General may also have resources to help protect you from identity theft.Thank you for your patience while we conduct our investigation in attempt to uncover sufficient details to identify and prosecute the perpetrators of this scam. Should you have any questions regarding this matter, please direct them to my attention. You may reach me at [redacted]. Sincerely, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before...
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We are in receipt of your second Notice of September 12, 2014, regarding phone calls you have received from individuals claiming to represent OneHourLoan.
Again, we deeply regret that you have received emails and calls from individuals claiming to be OneHourLoan. However, as stated before, we are a loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. OneHourLoan does not make or authorize any charges to the applicant. Furthermore, OneHourLoan does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers.
Upon further investigation, we do not see that you applied on our site, OneHourLoan.com. Is there a different email address that you used to apply on our site?
OneHourLoan regrets any inconvenience you may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
We apologize for the unwanted emails. We reviewed our suppression list and it appears that this address was added as of 10/29. Please allow at least 10 days for complete suppression per CAN-SPAM.
font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; border-bottom: 1px solid rgb(221, 221, 221);">[redacted] was found in Opt-Out Lists:
Opt-Out List
Mailer
Sub-Mailer
Campaign
IP Address
Added
Blue Global Suppression
[redacted]
N/A
Site Opt Outs
[redacted]
Oct 29, 2016
We are in receipt of your Notice of November 7, 2014, regarding being contacted from individuals claiming to represent ***. *** operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. The loan search...
process is clearly explained on our sites, including ***. When a consumer completes an application for a payday loan through ***, the consumer’s information is transmitted to ***’s lender-partners for evaluation and purchase. *** does not make or authorize any charges to an applicant’s bank account. Furthermore, *** does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from ***. Those contacting the consumers directly do NOT represent *** in any way. Furthermore, based on your name and email address, we do not show that you have applied for a loan via our website, *** We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. *** regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
Our company operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. Our loan matching service is done completely...
online; we are not a direct lender, nor do we have a call center that processes loans. We were unable to locate any of your information in our system. Do you have the name, phone number, or email for the person that you spoke with?It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam. Those contacting the consumers directly do NOT represent our company in any way.We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. We regret any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the[redacted].
Please see the attached document
We are in receipt of your Notice of July 11, 2014, regarding phone calls you have received from individuals asking you to send money.
Our company operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. The loan search...
process is clearly explained on our sites. When a consumer completes an application for a payday loan, the consumer’s information is transmitted to lender-partners for evaluation and purchase.
Our company does not make or authorize any charges to an applicant’s bank account. Furthermore, we do NOT contact consumers asking for personal information, nor do we attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from one of our websites. Those contacting the consumers directly do NOT represent our company in any way. We were unable to find your information, first name, last name and email address in our database.
We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. Please send any phone numbers or emails from these individuals claiming to be from our sites and we will pursue them.
Blue Global Media regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I...
reviewed appear below.
The company did not offer to remove my information from their own, or any other database which may have acquired it in this most suspicious transaction. I am still receiving roughly 30 emails per day, 2-3 calls per day on my cell phone, and 1 per day on my work phone. This is an unacceptable practice and should be made much more transparent through the website. For example, why does [redacted] need my banking account information if they are simply matching me to a lender? The explanation is still unclear.
Regards,
[redacted]
Dear[redacted],
We are in receipt of your Notice of November 12, 2014, regarding being contacted from individuals claiming to represent OneHourLoan.
OneHourLoan operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many...
lender-partners. The loan search process is clearly explained on our sites, including[redacted].[redacted].com. When a consumer completes an application for a payday loan through OneHourLoan, the consumer’s information is transmitted to OneHourLoan’s lender-partners for evaluation and purchase.
OneHourLoan does not make or authorize any charges to an applicant’s bank account. Furthermore, OneHourLoan does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from OneHourLoan. Those contacting the consumers directly do NOT represent OneHourLoan in any way.
We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. OneHourLoan regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the[redacted].
We are in receipt of your Notice of April 14, 2014, regarding phone calls you have received from individuals claiming to represent 100dayloans.com.
100dayloans.com operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many...
lender-partners. The loan search process is clearly explained on our sites, including www.100dayloans.com. When a consumer completes an application for a payday loan through 100dayloans, the consumer’s information is transmitted to 100dayloans’s lender-partners for evaluation and purchase.
100dayloans does not make or authorize any charges to an applicant’s bank account. Furthermore, 100dayloans does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from 100dayloans. Those contacting the consumers directly do NOT represent 100dayloans in any way.
We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam.
100dayloans regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
Thank you for taking the time to tell us about your recent experience. Please accept our sincerest apology for the frustration that this may have caused you. We appreciate your feedback and have every desire to address your needs and resolve your issue as soon as possible....
We have researched your complaint and regret to inform you it seems like you may have been contacted as part of an ‘advanced fee loan’ scam under the pretext of originating from our website. We are both victims of this scam. The person on the phone is not a representative of Blue Global Media. On the contrary, the person on the phone is believed to be a scam artist operating overseas. We do not currently norhave we ever employed a [redacted]. We do not nor have we ever worked with lenders requiring an advance fee for a loan. Please do not send money to these individuals. We believe your complaint merits investigation and are currently seeking to establish the facts and gather relevant perspectives a so we can report this matter to the police as soon as we uncover sufficient details to aid in pursuing the responsible individuals. In attempt to identify the fraudsters behind this alleged scam, we need your assistance in supplying a few more details concerning your experience. We believe any of the following informationyou can provide to [redacted]@[redacted].[redacted] could be extremely useful in conducting our investigation: 1. A list of all of the websites you have applied for a loan through since the beginning of 2015, the approximate dates you applied, and the email address you provided. 2. All of the details of the call you received including: · Date of Call· Company Name Given to You on Call· Caller Name Given to You on Call· Phone Number Given to You on Call· Email Address Given to You on Call· Website Given to You on Call· Amount of Money Caller Requested· Amount of Money Sent to Caller· Any Other Details You can Provide About Call3. Any emails between you and the alleged fraudsters. Please forward emails to [redacted]@[redacted].[redacted].It is possible that your personal information may have been compromised. Because your personal information may have been compromised, we encourage you to protect yourself against identity theft and other financial loss. You should review account statements, monitor your credit, and remain vigilant. Additionally, U.S. residents are entitled to one free credit report annually from each of the three majorcredit bureaus. To order your free credit report, please visit [redacted].[redacted].[redacted] or call toll-free [redacted] [redacted].You should also report the incident to the three major credit bureaus. U.S. residents can have the three major credit bureaus place a free "fraud alert" on your credit file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This may make it more difficult for someone else to obtain credit in your name. However, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one of the three credit bureaus confirms your fraud alert, it will notify the other bureaus to place a fraud alerts on their respective credit files. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact one of the agencies listed below:[redacted]Fraud Victim Assistance Division[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] Further information about how to protect yourself from identity theft can be obtained from the U.S. Federal Trade Commission’s website, [redacted].[redacted].[redacted]/[redacted], by calling the FTC at ###-###-####, or by writing to the FTC at [redacted] [redacted]. Your state Attorney General may also have resources to help protect you from identity theft.Thank you for your patience while we conduct our investigation in attempt to uncover sufficient details to identify and prosecute the perpetrators of this scam. Should you have any questions regarding this matter, please direct them to my attention. You may reach me at [redacted]@[redacted].com. Sincerely, [redacted] OfficerBlue Global Media
Thank you for taking the time to tell us about your recent experience. Please accept our sincerest apology for the frustration that this may have caused you. We appreciate your feedback and have every desire to address your needs and resolve your issue as soon as...
possible. We have researched your complaint and regret to inform you it seems like you may have been contacted as part of an ‘advanced fee loan’ scam under the pretext of originating from our website. We are both victims of this scam. The person on the phone is not a representative of Click-N-Loan as Click-N-Loan is no longer operational. The person on the phone is not a representative of Blue Global Media. On the contrary, the person on the phone is believed to be a scam artist operating overseas. We do not nor have we ever worked with lenders requiring an advance fee for a loan. Please do not send money to these individuals. We believe your complaint merits investigation and are currently seeking to establish the facts and gather relevant perspectives a so we can report this matter to the police as soon as we uncover sufficientdetails to aid in pursuing the responsible individuals. In attempt to identify the fraudsters behind this alleged scam, we need your assistance in supplying a few more details concerning your experience. We believe any of the following information you can provide to [redacted].[redacted] could be extremely useful in conducting our investigation: 1. A list of all of the websites you have applied for a loan through since the beginning of 2015, the approximate dates you applied, and the email address you provided. 2. All of the details of the call you received including: · Date of Call· Company Name Given to You on Call· Caller Name Given to You on Call· Phone Number Given to You on Call· Email Address Given to You on Call· Website Given to You on Call· Amount of Money Caller Requested· Amount of Money Sent to Caller· Any Other Details You can Provide About Call3. Any emails between you and the alleged fraudsters. Please forward emails to [redacted].[redacted].It is possible that your personal information may have been compromised. Because your personal information may have been compromised, we encourage you to protect yourself against identity theft and other financial loss. You should review account statements, monitor your credit, and remain vigilant. Additionally, U.S. residents are entitled to one free credit report annually from each of the three major credit bureaus. To order your free credit report, please visit [redacted].[redacted].[redacted] or call toll-free [redacted].You should also report the incident to the three major credit bureaus. U.S. residents can have the three major credit bureaus place a free "fraud alert" on your credit file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This may make it more difficult for someone else to obtain credit in your name. However, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one of the three credit bureaus confirms your fraud alert, it will notify the other bureaus to place a fraud alerts on their respective credit files. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact one of the agencies listed below: [redacted]Fraud Victim Assistance Division[redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]###-###-####[redacted].[redacted].[redacted] [redacted]
[redacted]###-###-####[redacted].[redacted].[redacted]Further information about how to protect yourself from identity theft can be obtained from the U.S. Federal Trade Commission’s website, [redacted].[redacted].[redacted], by calling the FTC at ###-###-####, or bywriting to the FTC at [redacted]. Your state Attorney General may also have resources to help protect you from identity theft. Thank you for your patience while we conduct our investigation in attempt to uncover sufficient details to identify and prosecute the perpetrators of this scam. Should you have any questions regarding this matter, please direct them to my attention. You may reach me at [redacted].[redacted]. Sincerely, [redacted]Blue Global Media
Thank you for taking the time to tell us about your recent experience. Please accept our sincerest apology for the frustration that this may have caused you. We appreciate your feedback and have every desire to address your needs and resolve your issue as soon as possible. We have...
researched your complaint and regret to inform you it seems like you may have been contacted as part of an ‘advanced fee loan’ scam under the pretext of originating from our website. We are both victims of this scam. [redacted] is no longer operational. The person on the phone is not a representative of [redacted]. On the contrary, the person on the phone is believed to be a scam artist operating overseas. We do not currently nor have we ever employed an Anna Mohoney. We do not nor have we ever worked with lenders requiring an advance fee for a loan. Please do not send money to these individuals. We believe your complaint merits investigation and are currently seeking to establish the facts and gather relevant perspectives a so we can report this matter to the police as soon as we uncover sufficient details to aid in pursuing the responsible individuals. In attempt to identify the fraudsters behind this alleged scam, we need your assistance in supplying a few more details concerning your experience. We believe any of the following information you can provide to [redacted] could be extremely useful in conducting our investigation: 1. A list of all of the websites you have applied for a loan through since the beginning of 2015, the approximate dates you applied, and the email address you provided. 2. All of the details of the call you received including: • Date of Call• Company Name Given to You on Call• Caller Name Given to You on Call• Phone Number Given to You on Call• Email Address Given to You on Call• Website Given to You on Call• Amount of Money Caller Requested• Amount of Money Sent to Caller• Any Other Details You can Provide About Call3. Any emails between you and the alleged fraudsters. Please forward emails to [redacted]. It is possible that your personal information may have been compromised. Because your personal information may have been compromised, we encourage you to protect yourself against identity theft and other financial loss. You should review account statements, monitor your credit, and remain vigilant. Additionally, U.S. residents are entitled to one free credit report annually from each of the three major credit bureaus. To order your free credit report, please visit www.annualcreditreport.com or call toll-free [redacted].You should also report the incident to the three major credit bureaus. U.S. residents can have the three major credit bureaus place a free "fraud alert" on your credit file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This may make it more difficult for someone else to obtain credit in your name. However, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one of the three credit bureaus confirms your fraud alert, it will notify the other bureaus to place a fraud alerts on their respective credit files. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact one of the agencies listed below:[redacted]
[redacted]
[redacted]Further information about how to protect yourself from identity theft can be obtained from the U.S. Federal Trade Commission’s website, www.consumer.gov/idtheft, by calling the FTC at [redacted], or by writing to the FTC at [redacted]. Your state Attorney General may also have resources to help protect you from identity theft.Thank you for your patience while we conduct our investigation in attempt to uncover sufficient details to identify and prosecute the perpetrators of this scam. Should you have any questions regarding this matter, please direct them to my attention. You may reach me at [redacted]. Sincerely, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before...
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We are in receipt of your second Notice of September 12, 2014, regarding phone calls you have received from individuals claiming to represent OneHourLoan.
Again, we deeply regret that you have received emails and calls from individuals claiming to be OneHourLoan. However, as stated before, we are a loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. OneHourLoan does not make or authorize any charges to the applicant. Furthermore, OneHourLoan does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers.
Upon further investigation, we do not see that you applied on our site, OneHourLoan.com. Is there a different email address that you used to apply on our site?
OneHourLoan regrets any inconvenience you may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
We apologize for the unwanted emails. We reviewed our suppression list and it appears that this address was added as of 10/29. Please allow at least 10 days for complete suppression per CAN-SPAM.
font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; border-bottom: 1px solid rgb(221, 221, 221);">[redacted] was found in Opt-Out Lists:
Opt-Out List
Mailer
Sub-Mailer
Campaign
IP Address
Added
Blue Global Suppression
[redacted]
N/A
Site Opt Outs
[redacted]
Oct 29, 2016
We are in receipt of your Notice of November 7, 2014, regarding being contacted from individuals claiming to represent ***. *** operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. The loan search...
process is clearly explained on our sites, including ***. When a consumer completes an application for a payday loan through ***, the consumer’s information is transmitted to ***’s lender-partners for evaluation and purchase. *** does not make or authorize any charges to an applicant’s bank account. Furthermore, *** does NOT contact consumers asking for personal information, nor does it attempt to collect money from consumers. It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam under the pretext of originating from ***. Those contacting the consumers directly do NOT represent *** in any way. Furthermore, based on your name and email address, we do not show that you have applied for a loan via our website, *** We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. *** regrets any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the Revdex.com.
Our company operates a payday-loan search engine, whereby we attempt to match loan applicants with one of many lender-partners. Our loan matching service is done completely...
online; we are not a direct lender, nor do we have a call center that processes loans. We were unable to locate any of your information in our system. Do you have the name, phone number, or email for the person that you spoke with?It seems that you may have been contacted as part of a broader ‘advanced fee loan’ scam. Those contacting the consumers directly do NOT represent our company in any way.We are looking into the fraudulent use of our product/site names in this manner and will pursue legal action if necessary. We are also updating our sites to educate and alert consumers to this type of scam. We regret any inconvenience these consumers may have experienced, and we sincerely hope that the above information and actions are a satisfactory resolution for the consumers in question as well as the[redacted].