Blanco Design

Ms [redacted] purchased a Jeep Cherokee at Knox Budget Car Sales on January 27, 2017.  Her temporary tag was issued until March 27, 2017.  When Ms [redacted]'s tags were received she was notified by the sales person that they were here.  Ms [redacted] told him to mail them to her which he...

did.  Ms [redacted] came in the dealership days later informing the salesperson that she hadnot received her tags.  She requested that a second temporary tag be given to her.  She was told that we could not do that because it is against Motor Vehicle Rules and Regulations.  Shewas asked to wait a few extra days to see if the tags arrived in the mail, or she could go to the local DMV to request a new tag.  It is an unfortunate situation that we apologize for and wehave no issue reimbursing the cost for a duplicate tag.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution. Please respond here ONLY]
Regards,
[redacted]

This letter is to address consumer [redacted]. I spoke to [redacted] on 8/17/2017.We have agreed to cover the out of pocket expense that Mr. Baker has incurred regarding this matter. Please feel free to contact me with any questions.Sincerely,[redacted]
[redacted]...

[redacted]

[redacted] signed a purchase order for $20,600.00.  The larger sum of money is the total payout of the loan after interest, with a rate determined by herpersonal credit.  Obviously there is a difference between the principal amount of money used to buy the automobile versus the...

amount of additional money that is owed through interest on the loan repaid through monthly installments.  It is our determination that [redacted] does not understand the concept of interest paid to borrow money.  According to Auto Check, her car was stolen four months after she purchased it and she settled with her insurance company.  All of theactions done to the car affecting its title status occurred  months after she purchased the vehicle.  This is supported by [redacted]  The Dodge Challenger had a clean title and Auto Check prior to and at the time of purchase from Knox Budget Car Sales.[redacted]Knox Budget Car Sales[redacted]

Issue resolved.

Response:Miss [redacted] did indeed purchase a 2014 VW Passat on Aug.1, 2017 from this dealership. We come to an agreement with the customer concerning cost, down payment, and monthly payments before any official purchase orders or contracts are printed. And, as she stated in her complaint, we went over...

each document. The customer then signs with full disclosure.of every number, rate, and tern for that loan agreement.. We found the lowest interest rate we could for her based on her recent credit history. This rate is set by the finance company not Knox Budget. If Miss [redacted] was confused or distracted she should have mentioned this to the Finance Manager and he would have gladly gone over everything again. According the salesman all the cosmetic repairs were done. We strive for customer satisfaction and regret that there was any misunderstanding for Miss [redacted].

Review: [redacted] did work for me a few months ago repairing a broken pipe and fixing the leak in the basement. [redacted] stated that there will be no issues with the leaks as he's sealed and water proofed the basement. I have tried contacting him several times to fix the repair. [redacted] hangs up and cuts the call continuously. Our basement is flooded, with all furniture, wedding supplies, and flooring ruined. We are reaching out to the Revdex.com to have some sort of help in getting our basement repaired the way it should have been done in the first place.Desired Settlement: [redacted] needs to replace the flooring, waterproof the basement as he originally said he will do and replace all furniture and wedding supplies lost due to his negligence in the quality of work done.