Blanton Common

Blanton Common Apartments thanks you for communicating your concerns regarding a contract disputePer the Lease Agreement, "The Resident guarantees him/her duties and obligations to find a GuarantorThe Resident's failure to provide an executed Guaranty Agreement shall not render this Lease invalid, but shall be a default of this Lease“ Therefore, any resident who signs a Lease Agreement is responsible for meeting the terms of the entire contract financially whether the resident occupies the premises or notMr [redacted] could have sought self guaranty approval if he could not find a guarantor, or exercised his option under the Relet clause to release his financial obligationTo relet his obligations, Mr [redacted] would have to find another person to take over his lease agreement and pay a relet fee Thus, Blanton Common is unable to remove Mr [redacted] ’s debt from the collection agencyBlanton Common highly suggests for Mr [redacted] to contact the Collection Agency to make payment arrangements to settle the debt

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: I am rejecting this response because: Regards, [redacted]

Blanton Common's Lease Agreements are legally binding contractsTherefore, terminating the complainant's daughter Lease Agreement will violate company's policyPer Blanton Common's Lease Agreement, "The Resident guarantees him/her duties and obligations to find
a GuarantorThe Resident's failure to provide an executed Guaranty Agreement shall not render this Lease invalid, but shall be a default of this Lease." Therefore, any resident who signs a Lease Agreement is responsible with meeting the terms of the entire contract financially whether the resident occupy the premises or notIf the resident is seeking to be released from their financial obligation, Blanton Common offers a Relet Program Per the Lease Agreement, the Relet option is $The Relet form does not release a resident from the lease. The resident is required to actively find someone to take over the Lease AgreementBlanton Common will not be held responsible for finding to Relet over the resident's leaseIf the resident needs more information regarding the Relet Process, Blanton Common will gladly explain the process to the future Resident

All residents are responsible for taking good care of their apartmentsThey notate the condition of their apartment upon their move in so they are not charged for pre-existing damageShould a resident leave an apartment dirty or damaged upon their move out, they are charged for cleaning or
damage replacement that are deemed necessary after unit inspectionThis is stated in the lease agreement, and residents are reminded of this in the move out guides we send residents to help them mitigate accruing charges.We understand that residents may not always agree with the charges, or that upon additional consideration the charge may not be accurateThus, we have a dispute process and tell the residents how to submit a dispute when we send them their final chargesCustomer submitted her dispute at the same time she sent this complaintUpon review of Customer's dispute, the unit condition form submitted, and pictures of Customer's unit during inspection, the bookkeeper decided that the bathroom cleaning fee was not accurateThe cleaning fee was removedHowever, the carpet replacement charge was not removedThe carpet had large bleach stains after Customer moved outThese bleach stains were not notated on Customer's unit condition form when they moved inThe bookkeeper sent Customer a notice of the charges removed, explanation for why the carpet replacement remains, and photos of the carpetSince then, Customer has spoken with bookkeeper and made arrangements to pay off Customer's balanceWe believe this issue to have been resolved

Blanton Common Apartments thanks you for communicating your concerns regarding a contract dispute. Per the Lease Agreement, "The Resident guarantees him/her duties and obligations  to find a Guarantor. The Resident's failure to provide an executed Guaranty Agreement shall not render...

this Lease invalid, but shall be a default of this Lease. “ Therefore, any resident who signs a Lease Agreement is responsible for meeting the terms of the entire contract financially whether the resident occupies the premises or not. Mr. [redacted] could have sought self guaranty approval if he could not find a guarantor, or exercised his option under the Relet clause to release his financial obligation. To relet his obligations, Mr. [redacted] would have to find another person to take over his lease agreement and pay a relet fee.  Thus, Blanton Common is unable to remove Mr. [redacted]’s debt from the collection agency. Blanton Common highly suggests for Mr. [redacted] to contact the Collection Agency to make payment arrangements to settle the debt.

Resident signed a lease
with us reserving an apartment to be held and available starting on a particular date. The apartment was made ready and held for resident although resident did not move in on the date assigned per his lease agreement. Resident is responsible for the lease contracted rent...

schedules whether he move in on time or at a later date. Resident moved in without paying rent and collections measures were taken per the lease agreement. Resident has agreed to a payment arrangement conditioned upon paying all balances owed by November 1, 2015.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: 11637128
I am rejecting this response because:
Regards,
[redacted]